About this role
About Roca Alliances
Roca Alliances is a specialized recruitment firm focused on connecting top-tier talent with leading global technology companies. We partner with innovative organizations worldwide, helping them scale high-performing teams through strategic and tailored recruitment solutions.
This opportunity is with Simpro Group, a global technology company dedicated to delivering powerful business management solutions that help organizations streamline operations, improve efficiency, and drive growth. Simpro Group is recognized for its customer-centric culture, innovation-driven mindset, and commitment to long-term client success.
About the role
The Onboarding Specialist plays a critical role in facilitating a seamless onboarding experience for all new hires. Acting as the primary bridge between Talent Acquisition and HR, this role ensures background checks are completed in a timely manner, ensures pre-employment documentation is completed, and cross-functional coordination is handled with precision. The position focuses on delivering an engaging, consistent, and supportive transition for candidates from offer to day one.
What You’ll Do
What You’ll Do
- Partner with internal teams to manage the pre-hire journey, ensuring a high-quality experience from offer to induction.
- Coordinate the background check process, actively following up with vendors and candidates to maintain momentum.
- Ensure essential pre-employment documentation is fully executed.
- Collaborate with managers to ensure onboarding plans are established prior to start dates.
- Analyze existing workfl ows to design and deliver scalable, repeatable onboarding processes utilizing AI and automation tools.
- Serve as the cross-functional connector to ensure a smooth transition from candidate to employee administration.
- Monitor new hire metrics to proactively improve onboarding experiences.
- Enhance communication across internal stakeholders to build stable working relationships and maintain alignment on talent readiness.
- Promote a positive candidate experience throughout onboarding to support and strengthen the global employer brand.
Requirements
- 3+ years of experience managing high-volume administrative operations, onboarding workflows, or candidate-centric processes in a fast-paced environment.
- Proven track record of managing rigorous data verification workloads (e.g., background checks, right-to-work) and driving compliance steps with external entities.
- A solid foundational understanding of general HR operations, employment compliance, and basic employment contract administration.
- Familiarity with HRIS (ideally Workday).
- Ability to apply process optimization principles to transform manual tasks into repeatable workfl ows, with profi ciency in utilizing AI tools to scale processes.
- Problem-solving skills with a proven ability to build relationships, navigate bottlenecks, and manage vendor relationships effectively.
- Good interpersonal, written, and verbal communication skills, paired with active listening to support new hires and internal teams.
- A high level of attention to detail, ensuring data integrity and compliance across all onboarding pipelines.
Benefits
? Competitive salary in Colombian pesos (COP)
? Private medical insurance
? Continuous training and mentoring
? Opportunity to work with a leading global IT company
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?