About this role
About
Roca Alliances
Roca
Alliances is a technology-focused recruitment and business operations company
that connects highly qualified Latin American talent with leading organizations
across the United States, Canada, and international markets.
At Roca
Alliances, we embrace the values of the TIGER: Teamwork, Integrity, Grit,
Resilience, and Excellence. These principles guide how we collaborate, overcome
challenges, and consistently deliver high-quality solutions for our clients and
internal teams.
About
the Role
Roca
Alliances is seeking an Experienced Zoho One Developer to design, develop,
integrate, and continuously improve solutions across our Zoho One environment.
The ideal
candidate will have strong hands-on experience with Deluge scripting for **Zoho
CRM, **Zoho Creator, workflow automation, data management, and API
integrations, as well as practical knowledge of other applications within the
Zoho One ecosystem.
This
position will collaborate closely with Operations, Recruitment, Finance, IT,
and company leadership to translate business requirements into secure,
scalable, and efficient technical solutions. The selected candidate will take
ownership of projects throughout the complete development lifecycle, from
requirements analysis and solution design to deployment, documentation, and
ongoing support.
Key Responsibilities
- Design, develop, test, deploy,
and maintain custom solutions across the Zoho One ecosystem.
- Develop advanced business
logic, custom functions, scheduled processes, and automation using Zoho
Deluge.
- Build and customize
applications, forms, workflows, approvals, reports, dashboards, and data
models in Zoho Creator.
- Configure and enhance modules,
layouts, fields, Blueprints, validation rules, workflows, and custom
functions in Zoho CRM.
- Customize and integrate Zoho
applications such as Zoho Analytics, Zoho Books, Zoho Recruit, Zoho
People, Zoho Flow, Zoho Desk, and Zoho Projects.
- Integrate Zoho applications
with external platforms using REST APIs, OAuth 2.0, webhooks, connections,
and JSON-based data exchanges.
- Build bidirectional
integrations and automated data synchronization processes between Zoho
applications and third-party systems.
- Gather and analyze business
requirements and convert them into technical specifications, system
configurations, and scalable solutions.
- Evaluate existing operational
processes and recommend opportunities for automation, standardization, and
optimization.
- Perform data migrations, field
mapping, data cleansing, validation, reconciliation, and system
consolidation activities.
- Troubleshoot
production incidents, API failures, automation errors, data
inconsistencies, permission issues, and performance bottlenecks.
- Implement and maintain user
roles, profiles, permissions, access controls, and appropriate
data-security practices.
- Apply structured testing,
quality assurance, user acceptance testing, release management, and
production deployment procedures.
- Maintain technical
documentation for system configurations, integrations, workflows, scripts,
dependencies, and deployment processes.
- Use version-control and
change-management practices to maintain traceability and reduce deployment
risks.
- Provide technical support and
guidance to Zoho administrators, internal users, and business
stakeholders.
- Communicate directly with
English-speaking stakeholders to gather requirements, explain technical
solutions, present recommendations, and provide project updates.
Requirements
- Bachelor’s degree in Systems
Engineering, Software Engineering, Computer Science, Information
Technology, or a related field.
- Between 3 and 5 years of
hands-on experience developing, customizing, or implementing Zoho
solutions in corporate environments.
- Advanced proficiency in Zoho
Deluge scripting, including custom functions, automation, data
manipulation, error handling, and API calls.
- Strong experience with Zoho
Creator and Zoho CRM customization and development.
- Hands-on experience with
additional Zoho applications such as Zoho Analytics, Zoho Books, Zoho
Recruit, Zoho People, Zoho Flow, Zoho Desk, or Zoho Projects.
- Demonstrated experience
developing workflows, Blueprints, approval processes, scheduled functions,
reports, dashboards, and business automation.
- Practical experience
integrating applications through REST APIs, OAuth 2.0, webhooks,
connections, and JSON.
- Development experience with JavaScript,
HTML, CSS, and SQL, as well as familiarity with at least one backend
technology such as Python, Java, or Node.js.
- Understanding of relational
data models, system architecture, field mapping, data validation, and
application integration patterns.
- Experience gathering business
requirements and translating them into technical specifications and
scalable system solutions.
- Experience conducting data
migrations, system testing, debugging, and controlled production
deployments.
- Strong analytical,
troubleshooting, documentation, and problem-solving capabilities.
- Ability to work independently,
manage multiple priorities, and take ownership of technical solutions from
requirements through production support.
- Strong communication and
stakeholder-management skills.
- English proficiency at B2+
level or higher, with the ability to participate in technical meetings,
document solutions, and communicate with international stakeholders.
- Availability to work on-site in
Medellín, Colombia.
Preferred Qualifications
- Zoho Creator Associate
Developer, Zoho Creator Professional Developer, or another relevant Zoho
certification.
- Experience integrating Zoho
with telephony, messaging, accounting, ATS, HRIS, CRM, ERP, or business
intelligence platforms.
- Experience with Git or another
version-control system.
- Knowledge of software
development lifecycle, DevOps, release management, and quality assurance
practices.
- Experience working with
multinational organizations or distributed technical teams.
- Previous exposure to
recruitment, staffing, finance, human resources, sales operations, or
business process automation.
- Experience providing technical
mentoring or guidance to administrators, junior developers, or business
users.
Core Competencies
- Business
process analysis
- Solution-oriented
thinking
- Technical
ownership and accountability
- Attention to detail and data
accuracy
- Clear
technical and non-technical communication
- Prioritization
and time management
- Continuous
improvement mindset
- Collaboration
with cross-functional teams
- Adaptability
in evolving business environments
Success Indicators
- Reliable and scalable Zoho
solutions delivered according to documented business requirements.
- Reduction of repetitive manual
activities through effective automation.
- Accurate and consistent
synchronization of data across applications.
- Improved efficiency,
visibility, and control of internal business processes.
- Timely resolution of production
incidents and integration failures.
- Well-documented configurations,
integrations, and deployment procedures.
- Secure management of roles,
permissions, and sensitive business information.
- High satisfaction from internal
users and business stakeholders.
- Successful delivery of projects
within agreed scope, timelines, and quality expectations.
Benefits
- Competitive salary in Colombian pesos (COP)
- Continuous training and mentoring.
- Work with a Leading Global company.
- Growth Opportunities: Join a growing team with
plenty of room for career advancement.
- Collaborative Culture: Work alongside passionate
professionals in an innovative environment.
- In-Office Role: Excellent opportunity to
collaborate with Leadership in Medellin’s modern office.
If you meet the requirements,
we’d love to start a conversation with you. Simply fill out the application
form, and we’ll be in touch to schedule your interview promptly. Don’t miss
your chance to work with a leading global IT company that’s on the
rise!
**Only resumes in English
will be considered for this position**
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