Department Manager - Leccio The Mall Outlet
About this role
Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.
- Partner with the Store Manager to drive category performance and contribute to overall store success
- Lead, inspire and develop a team of around 50 colleagues, fostering a collaborative and high-performing culture
- Provide real-time coaching and feedback on the shop floor to elevate individual and team capability
- Deliver a consistently elevated and personalised client experience in line with Burberry standards
- Monitor trading performance and adjust priorities to meet and exceed sales and service goals
- Uphold excellence across visual merchandising, operations and team engagement
- Experience in a retail leadership role, ideally within luxury or premium environments
- Proven ability to lead larger teams and create an inclusive, motivating team culture
- Strong commercial awareness with a focus on delivering results through people
- Confident communicator with the ability to build relationships across teams and with clients
- Organised, adaptable and comfortable managing priorities in a fast-paced environment
- Genuine passion for luxury retail, client experience and craftsmanship
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Company at a glance
Born from innovation, Burberry is a global luxury brand with a rich British heritage. Now celebrating our 170th year, we continue to build on the pioneering spirit that has defined us since 1856.
Founded by Thomas Burberry, our brand is underpinned by a passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today.
Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.
As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.
To discover more about our brand values, visit Burberryplc.com
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