MSE (Lebong)
About this role
About Job
The Merchant Success Executive at bukuwarung plays a critical role in expanding the company's reach by engaging with small to medium-sized enterprises. This position involves promoting and installing EDC machines, aiding merchants in enhancing their transaction capabilities. As a Merchant Success Executive, you will be instrumental in driving sales growth and maintaining strong relationships with existing merchants.
Your efforts will directly contribute to bukuwarung's success in providing seamless and efficient payment solutions. By ensuring that merchants have access to optimal transaction tools, you will help empower businesses to grow and thrive in a competitive market.
Skills & Qualification
A high school diploma or equivalent is required to ensure foundational knowledge and skills
Ownership of a motorcycle and an active motorcycle license (SIM C) is necessary for efficient mobility and client visits
Experience in motorized sales or canvassing helps in effectively reaching potential merchants and closing sales
Proven track record in sectors like cigarette sales, order-taking, internet, or oil demonstrates versatility and adaptability
Strong negotiation skills to secure sales and foster long-term partnerships
Ability to achieve sales targets reflects goal-oriented performance
Excellent interpersonal skills to maintain and enhance relationships with merchants
Responsibilities
Identify and engage new sales opportunities to expand the installation of EDC machines among SMEs, increasing market penetration
Negotiate with potential clients to generate sales and secure deals, ensuring growth in revenue
Consistently meet and exceed sales targets set by the company to contribute to overall business objectives
Maintain and strengthen relationships with existing merchants using EDC machines to ensure satisfaction and continued usage
Provide exceptional service and support to merchants, facilitating smooth operations and addressing any concerns
Collaborate with internal teams to share market insights and improve product offerings
Document and report sales activities and market feedback to help refine sales strategies and approaches
Company at a glance
BukuWarung is a Y-Combinator backed technology company that is building digital infrastructure for 60 million MSMEs in Indonesia. BukuWarung's vision is to empower 60 million MSMEs in Indonesia to become financially aware and enable them to manage and grow their business using our technology platform, starting with bookkeeping and digital payments.
BukuWarung is backed by top tier VCs in Southeast Asia and globally: Valar Ventures, Goodwater Capital, rocketship.vc, Y-Combinator, East Ventures, Quona Capital, AC Ventures, Soma Capital, Golden Gate Ventures, HOF Capital, GMO Venture Partners, Venture Souq, Tanglin Venture Partners, DST Global Partners, and strategic angel investors
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