Inside Sales Representative I Sales - Inside Sales
About this role
Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.
Inside Sales Representative
Location: East Helena, MT Yard
Build Relationships. Deliver Solutions. Grow Your Career.
Are you passionate about helping customers find the right solutions for their projects? Do you enjoy a fast-paced environment where no two days are the same? We're looking for a customer-focused Inside Sales Representative to join our team at our Idaho Falls, ID Yard and play a key role in delivering an exceptional customer experience.
In this role, you'll combine product knowledge, sales expertise, and outstanding customer service to help customers successfully complete projects ranging from decks and fences to sheds and stairs. If you thrive on building relationships, solving problems, and supporting customers from start to finish, we'd love to hear from you.
What You'll Do
Deliver Exceptional Customer Service
- Assist retail customers in person, by phone, and via email.
- Answer questions regarding products, pricing, availability, and returns/exchanges.
- Guide customers in selecting the best products and solutions for their needs.
- Build positive customer relationships through professional and responsive service.
Drive Sales Success
- Actively promote and sell company products, services, and related solutions.
- Prepare material estimates and project quotes for smaller construction projects, including decks, fences, stairs, and sheds.
- Identify opportunities to increase sales through product recommendations and add-on offerings.
- Develop a strong understanding of company products, pricing, and promotions.
Process Orders and Coordinate Deliveries
- Enter customer orders accurately into company systems.
- Schedule and coordinate product deliveries to ensure customer satisfaction.
- Monitor order details and follow through on customer requests.
Support Yard and Store Operations
- Assist with inventory management, stocking, merchandising, and signage.
- Maintain a clean, organized, and safe work environment.
- Participate in customer workshops and educational events.
- Resolve routine customer concerns and escalate more complex issues when needed.
What We're Looking For
Required Qualifications
- High school diploma or GED.
- Six (6) months of sales, retail, customer service, or related experience; or an equivalent combination of education and experience.
Preferred Qualifications
- Experience in building materials, home improvement, construction, or related industries.
- Knowledge of estimating materials for residential projects.
- Experience operating or willingness to learn material handling equipment.
Work Environment & Physical Requirements
- Work in both office and outdoor yard environments with varying weather conditions.
- Regularly lift and carry up to 25 pounds and occasionally up to 80 pounds.
- Stand and walk for extended periods throughout the workday.
- Frequently bend, kneel, reach, and perform physical tasks.
- May occasionally operate forklifts, pallet jacks, hand tools, and other equipment following training and safety guidelines.
At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people -first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what’s possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.
At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here www.bldrbenefits.com.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: [email protected]. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
Please note that due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.
Company at a glance
Builders FirstSource is the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers. Through investments in innovation and an unmatched portfolio of value-added products and manufacturing capabilities, we’re revolutionizing the homebuilding industry – outperforming today and transforming tomorrow.
Builders FirstSource and the Builders FirstSource logo are trademarks of Builders FirstSource, Inc. and/or its subsidiaries. © 2022 Builders FirstSource, Inc. All rights reserved.
JOB SEEKERS: Beware of job scams and fake employment offers.
It has come to our attention that fraudulent employment offers have been sent to job seekers by people who claim to be employees of Builders FirstSource (BFS). These scammers use a variety of tactics to engage with job seekers to commit identity theft, financial fraud, and other crimes. They can be very convincing, going as far as to steal the profile pictures of our actual recruiters from their LinkedIn profiles and using email addresses that contain words such as ‘@BuildersFirstSource’ or '@BFS.' The scammers will typically ask you to send money at some point (for equipment, training, or a uniform, etc.). A LEGITIMATE BFS RECRUITER OR HIRING MANAGER WILL NEVER ASK YOU TO SEND US MONEY. Also, you will never receive a job offer from us if we have not verbally interviewed you. If you ever receive an unsolicited or suspicious communication that demands any form of payment in connection with employment at BFS, you should consider it to be fraudulent and cease all contact with the sender. You can report US job scams to the FTC (www.ReportFraud.ftc.gov), your state attorney general, or econsumer.gov for international scams. You can also report any fraudulent activity to LinkedIn.
Top Benefits
- Competitive benefits
- Health insurance
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