INSTRUCTIONAL TECH SUPPORT SPECIALIST II, BUMC Educational Media Center
About this role
Boston University Medical Campus IT - Educational Media seeks an audio/visual and instructional technology professional to join its excellent team. This position will operate, maintain, problem-solve and provide tech support for classroom technology systems and services. Serve on multiple project teams in a variety of roles such as Project Coordinator, Project Lead, Technical Lead or Client Lead, for events in need of long-term planning and longitudinal projects. They will focus is on consistently providing outstanding support for our diverse client community of faculty and staff, and students. At times this position may entail being on call and supporting a few weekend events a year as well as flexibility to swap hours with colleagues for coverage at times.
- Provide in-person and remote service and support for live classroom and event presentation as well as webinar/web-meeting/streaming formats
- Deliver training and consultation for clients as they continuously adopt new technology tools for live and remote presentations.
- Reach out widely to clients across Boston University Schools of: Medicine, Public Health, and Dental Medicine.
- Identify emerging technology that may improve instructional and learning experiences, share with management to settle on which products to explore/demo further, and work with the rest of the team on testing and verification of solutions. The BUMC IT - Educational Media department falls under Boston University's Information Services and Technology group and collaborates with colleagues on the Charles River Campus in several centralized departments. Join us in supporting our university community in using technology efficiently and effectively! If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at 617-353-6474.
Company at a glance
For seventy years, Boston University College of General Studies has been a leader in general education—a small liberal arts college providing a world-class general education in the heart of a large research university. The educational practices CGS pioneered and refined—interdisciplinary learning, the Capstone project, the use of e-Portfolios for rigorous assessment, and an emphasis on general education—have since been adopted as best practices in the field of higher education.
Today, CGS continues its legacy of interdisciplinary teaching and learning. Its two-year program fulfills most of the University’s BU Hub general education requirements, inspiring students to make connections among disciplines and to connect their knowledge to real-world problems. It continues to offer a rigorous and comprehensive liberal arts foundation while guiding students on a unique pathway through BU, teaching them how to apply broad learning, how to think critically and creatively, and how to communicate effectively. With its unique first-year experience—a spring semester start date followed by a summer semester in London or New England—CGS offers the only program at Boston University where study abroad is integrated into the first year of college.
Our faculty and leadership pioneer best practices in interdisciplinary and general education around the globe. And our alumni continue to change the world in every industry and profession they choose—from entertainment to education to business to the medical fields.
We love to stay connected with our alumni, parents, and friends! Follow us here on LinkedIn, join BU Connects (https://buconnects.com/), or share your updates with us via a Class Note (https://www.bu.edu/cgs/alumni/class-notes/).
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