Assistant Patrol Director

Job DetailsJob Location: McCall, ID 83638Position Type: Year-roundJob Category: Mountain OperationsPosition Title: Assistant Patrol Director

Reports To: Patrol Director

Employment Status: Variable, Year-round (Benefits Eligible)

Job Summary

The Assistant Patrol Director serves as the second-in-command of Brundage Mountain Patrol and is a key leader within the department. This position operates directly between the Patrol Director and Hill Captains within the patrol chain of command, providing leadership authority, operational continuity, and supervisory oversight across both winter and summer operations. When the Patrol Director is unavailable or off-hill, the Assistant Patrol Director assumes operational leadership of Brundage Mountain Patrol.

Brundage Mountain Patrol is responsible for guest and staff safety during all mountain operations. The Assistant Patrol Director plays a key role in leading daily patrol operations, supervising patrol staff, and ensuring consistent execution of departmental standards, policies, and procedures across all seasons.

Brundage Mountain Patrol also operates as a licensed EMS transport agency. The Assistant Patrol Director actively supports EMS licensure, Patient Care Report (PCR) quality assurance, medical training, incident investigations, and State/insurance-related compliance in coordination with the Patrol Director and EMS Coordinator.

Essential Duties and Responsibilities

Leadership & Chain of Command

Serve as the second-in-command of Brundage Mountain Patrol, operating directly beneath the Patrol Director and providing leadership oversight to Hill Captains and patrol staff.
Provide clear direction, supervision, and support to Hill Captains, reinforcing accountability, professionalism, and consistent decision-making.
Assume full operational leadership of Brundage Mountain Patrol during winter and summer operations in the absence of the Patrol Director.

Operations & Emergency Response

Assist the Patrol Director in planning, directing, and overseeing daily Brundage Mountain Patrol operations across winter and summer seasons.
Serve in an incident command or leadership role during medical incidents, search and rescue operations, lift evacuations, avalanche mitigation activities, and other emergencies as applicable.
Monitor daily mountain conditions, including weather, snowpack, terrain hazards, trail conditions, and operational risks, and take appropriate action to mitigate hazards or adjust operations.

Hiring, Training & Personnel Development

Take a lead role in Brundage Mountain Patrol hiring, including candidate screening, interviews, selection recommendations, and onboarding for both winter and summer staff.
Assist in the development and implementation of training programs for new and returning patrollers, Hill Captains, and leadership staff across all seasons.
Provide coaching, mentoring, and corrective feedback to patrol staff to support performance, professionalism, and career development.

EMS Operations & Medical Oversight

Support Brundage Mountain Patrol’s operation as a licensed EMS transport agency by assisting with:

EMS license maintenance and regulatory compliance
Patient Care Report (PCR) quality assurance and review
Medical training coordination, documentation, and skills verification
Assist in maintaining medical readiness standards and ensuring compliance with applicable state and local EMS regulations year-round.

Incident Investigation & Compliance

Take a leadership role in incident and accident investigations, including fact-finding, documentation, and coordination with internal departments as required.
Assist with insurance-related reporting, documentation, analysis, and compliance following incidents, injuries, or claims.
Ensure accurate, timely, and professional completion of all incident, accident, and medical documentation.

Collaboration & Culture

Collaborate closely with other departments to ensure effective communication and coordinated response.
Foster a strong Brundage Mountain Patrol culture centered on professionalism, accountability, teamwork, active followership, and high-quality guest service.
Participate in leadership meetings, continuing education, and industry-related training to remain current on best practices and regulatory requirements.
Perform other duties as assigned in support of Brundage Mountain operations and organizational priorities.

QualificationsJob Qualifications

3+ years patrolling or supervising in EMS or a related field.
Current EMT certification (or higher) and ability to obtain Idaho EMS license.
Current BLS/CPR certification.
Avalanche Level 1 required; Avalanche Pro 1 to be completed per agreed timeline.
Proficient in technical rescues (high/low angle, extrication, ascenders).
Strong skiing/snowboarding and mountain biking skills with strong navigational abilities
Proficiency in Microsoft Office, Google Suite and iOS (Word, Excel, Google Sheets, etc.).
Excellent leadership, communication, and judgment in high-pressure settings.
Strong organizational and time management abilities.
Committed to excellent guest service and team collaboration.

Other Requirements

Ability to work in demanding outdoor environments.
Flexible schedule including weekends and holidays.
Pass background checks.
Valid driver’s license.

Benefits & Perks

Comprehensive healthcare package
401(k) retirement plan with employer matching
Paid time off
Employee pass perks including individual + additional pass options
Access to ski exchange program
Employee housing options
Low-cost on-site childcare
Flexible shoulder-season scheduling
Retail and food service discounts
Pro-deal access
Professional development opportunities