Cocktail Waiter / Waitress

London · On-site

About this role

Our hotel

Brown's Hotel, London's first hotel, has a rich history since its opening on Albemarle Street in 1832. Over the years, it has become a prestigious landmark, welcoming distinguished guests from various walks of life. Situated in the heart of Mayfair, the hotel offers guests easy access to iconic locations such as Bond Street's luxury boutiques, Dover Street Market, The Royal Academy of Arts, and a wide selection of independent art galleries.

As part of the Rocco Forte Hotels group, Brown's Hotel embodies the brand's philosophy of blending local character with world-class hospitality. Rocco Forte Hotels is a collection of iconic establishments that celebrate the uniqueness of each location, allowing team members to express their authentic selves while ensuring that every guest enjoys a personalized, local experience.

Your key responsibilities

As a Cocktail Waiter / Waitress, you will join our team of outstanding floor staff to deliver flawless service in a world-leading luxury Hotel Bar, The Donovan Bar, assisting the bar management team in meeting the high expectations of our discerning guests and diners. Eager to learn, you will be a confident and adaptable individual able to thrive in a high-pressured fine dining environment. You will be exceptionally well presented and capable of making a warm first impression on our guests while delivering discrete, sensitive standards of service.

Who we are looking for

Your ability to work in a timely manner, efficient manner, learn quickly and enthusiastically and adhere to our exceptional standards will define your success in the role. In turn, you will be given the support to develop your own skills and career with us and, ultimately, your insight, commitment and pride in your work will make you an integral part of the Rocco Forte family.

As a valued part of the Forte family, you will be:

  • Enthusiastic and hardworking with a keen eye for detail.

  • Ability to work in a fast-paced environment and handle multiple tasks at once.

  • Strong team player with a positive attitude and willingness to learn.

  • Experience in a similar role is preferred, but not essential.

  • Flexibility to work a variety of shifts, including evenings and weekends.

  • A genuine passion for working in hospitality and providing exceptional service.

Why join us at Rocco Forte Hotels?

Being part of Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded, making it an ideal place for those seeking growth and excellence in the hospitality industry.

Working with us provides access to the following perks:

  • Discounted rates across our collection of iconic hotels - £25/€30 per night

  • 50% discount on Food and Beverage, 25% discount on Spa Treatments & 20% discount on Health Spa products

  • Extensive learning and development opportunities

  • Meals on duty

  • Social activities and events

  • Recognition programs & Annual awards

  • Pension Scheme

  • Season Ticket Loan / Cycle to Work Scheme

  • Employee Assistance Programme

Ready to take your next step in your career?

Apply now to become a valued part of Rocco Forte Hotels, an inspirational place to work, known for its commitment to excellence and a sense of familiar family culture everywhere, combined with the passion, commitment and desire from team members to delight guests and serve one another.

Company at a glance

In the heart of London’s elegant Mayfair, Brown’s Hotel is an iconic luxury hotel where history and 21st century sophistication come together. The retreat of choice for royalty, presidents and literary greats over the centuries, Brown’s Hotel is an enduringly distinguished destination in London.

Unmistakably British, our inviting rooms and luxurious suites offer exceptional comfort and style, marrying heritage features with contemporary touches. Our warm, personal service will make you feel right at home.

During your stay, enjoy a quintessentially British Afternoon Tea in The English Tea Room, sip cocktails after dark at the chic Donovan Bar and surrender to bliss at The Spa at Brown’s.

Team Size201-500 employees
WorkspaceOn-site
IndustryHospitality
Location
London, England, United Kingdom

Top Benefits

  • Discounted hotel rates
  • Food and beverage discount
  • Spa treatment discount
  • Health spa products discount
  • Learning and development opportunities
  • Meals on duty
  • Social activities and events
  • Recognition programs
  • Annual awards
  • Pension scheme
  • Season ticket loan
  • Cycle to work scheme
  • Employee assistance programme

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