About this role
Job DetailsJob Location: Broken Sound Club - BOCA RATON, FL 33496Position Type: Full-Time/Part-TimeSalary Range: $16.50 - $16.50 HourlyOur Culture, Our Brand, Our Sound! Join Broken Sound Club.
We are now Hiring a Golf Retail Associate!
Compensation: Full-time OR Part-time Hourly, Depending upon experience
Schedule: General day shifts Monday, Wednesday, Friday, and Sunday sunrise to sunset (Schedule may fluctuate)
Location: Broken Sound Club - 2401 Willow Springs Dr, Boca Raton, Florida 33496
Position Summary
Broken Sound Club is seeking a friendly and detail-oriented Retail Associate to join our team. In this role, you will contribute to delivering an exceptional shopping experience for our members and guests, assisting with daily operations in our Pro Shop or retail space. You will ensure that merchandise is beautifully displayed, inventory is well-maintained, and customer service standards are exemplary. This position will serve as an administrator for golf operations tee times, lessons, and tournaments.
Greet members and guests warmly and provide personalized assistance and product recommendations.
Address and resolve member/customer concerns to ensure an enjoyable and seamless shopping experience.
Assist in stocking, displaying, and organizing merchandise to create an appealing store environment.
Monitor inventory levels, assist with inventory counts, and report low-stock items to management.
Stay informed on product knowledge to confidently answer member questions about features, pricing, and promotions.
Assists with tournament information for members and coordination of special events.
Use frequent phone calls to answer member questions in regards to the golf operations.
Add or adjust Tee times and book or cancel lessons for members.
Process sales transactions accurately using the point-of-sale (POS) system.
Upsell and cross-sell products to maximize sales opportunities.
Handle cash, credit, and member account transactions securely and responsibly.
Ability to multitask on the computer systems for sales, and bookings.
Ensure the retail area is clean, organized, and fully stocked at all times.
Assist with opening and closing procedures, including balancing the cash register.
QualificationsEducation & Work Experience
H.S. Diploma or G.E.D.
Retail/Sales experience preferred
Interest and/or Knowledge of the golf
Excellent communication and customer service skills
Strong attention to detail and organizational skills
Flexibility to work weekends, evenings and Holidays as needed.
Benefits you’ll Enjoy
Medical, Dental & Vision Insurance
Company Paid Life Insurance ($50,000)
Company Paid Short Term Disability Insurance
401(k) Retirement Savings Plan with Company Match up to 4%
Complementary Shift Meals
Vacation Time
Paid Sick/Personal Time Off
Holiday Pay
Associate Discounts
Associate Assistance Program (Counseling, legal help, and more..)
Recognition Programs
Internal Growth
Great environment!
Our Standard Operating Procedures
Respect, caring, and support for members and Associates.
Hold each other accountable for our actions.
Integrity, Transparency, and commitment.
Embrace and adapt to changes that enhance our organization.
Our Team Goal
To establish interactive communications as the cornerstone of our team’s operations, where every associate feels empowered to express ideas, share feedback, and actively engage in discussions.
Through open dialogue, active listening, and transparent exchanges, we foster a dynamic environment that cultivates collaboration, builds trust, and drives innovation.
Our Mission is to harness the power of interactive communication to propel us towards our objectives, strengthens relationships, and achieve collective success.
Join Broken Sound Club
Ready to join the family? Apply today and join Our Culture, Our Brand, and Our Sound!
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