Academic Counselor - Row (WFO)
About this role
- Connect with ROW-based parents via outbound/inbound calls, WhatsApp, emails, and video meetings to explain BrightChamps programs.
- Understand the child’s current learning level and recommend the right courses and learning paths.
- Convert qualified leads into enrolments by handling objections and clearly communicating value and outcomes.
- Maintain follow-up rigour using CRM tools and ensure timely updates on lead status and conversions.
- Achieve weekly and monthly revenue, conversion, and call productivity targets in a performance-driven environment.
- Collaborate with operations and academic teams to ensure a smooth onboarding experience for enrolled students.
Requirements
- Work days: 6 days a week, including Saturday and Sunday (weekday off as per business requirement).
- Shift Window: ROW Shift – 12 PM IST - 3 AM IST.
- Mode: WFO (laptop mandatory; candidates must have a personal laptop in good working condition).
Desired Candidate Profile
- Bachelor’s / Master’s degree in any discipline.
- Freshers with excellent communication may also be considered.
- Excellent spoken and written English, with the ability to communicate confidently with ROW parents.
- Comfortable working in a target-oriented sales role.
- Strong persuasion, problem-solving, and relationship-building skills with a customer-first mindset.
Company at a glance
BrightCHAMPS is on a mission to bridge the gap between traditional education and the real-world skills kids need to thrive. As a holistic skill-building and learning platform, we offer expert-designed courses in Coding, Financial Literacy, Math, Robotics, AI, Communication, and more, shaping the next generation iof leaders.
Founded by Ravi Bhushan, an educator and visionary entrepreneur, BrightCHAMPS has rapidly expanded to over 30 countries, delivering 200,000+ live classes every month. With a passion for technology and mission to make quality education accessible to all, his leadership has earned him multiple 'CEO of the Year' awards. Backed by $63M in funding and a $650M valuation, we are trusted by parents, educators, and students worldwide.
Our commitment to excellence has earned us 'Startup of the Year' award more than once along with many other recognitions. In just five years, we've grown into one of the fastest-growing edtech platforms. We foster a collaborative, impact-driven work culture, where passionate educators and innovators unite to inspire young minds.
Our vision is to be the world's most trusted education platform, making transformative learning accessible to every child, no matter their background, and empowering them with the skills to shape a brighter future.
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