HOST/CASHIER- STADIUM (PART TIME)
About this role
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The Host/Cashier is responsible for providing superior service to both the internal and external customer. The position is also responsible for greeting guests, arranging for prompt seating, and for performing all sales transactions. This individual is responsible for ensuring that guests feel welcome and comfortable in accordance with Belterra Casino Resort customer service standards.
The Host/Cashier:
- Is responsible for actively building and retaining customer relations and acts as a mentor to other employees while providing superior customer service.
- Has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Greets guests in a friendly, courteous manner and arranges for seating; monitors room atmosphere.
- Provides information on all aspects of Boyd Gaming’s services and facilities to guests.
- Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures.
- Is responsible for the pickup, countdown and return of cash bank from miscellaneous count.
- Opens register, prepares and completes all paperwork for assigned outlet in an organized manner.
- Answers inquiries before completing sales transactions
Qualifications
- Demonstrated ability to effectively communicate with guests
- Demonstrated proper telephone etiquette
- Demonstrated ability to operate electronic reservation system and flow charts
- Basic mathematical skills.
- Excellent customer service skills.
- Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
- Must be at least 16 years of age.
These skills and abilities are typically acquired through two (2) months of on-the-job training or through related cashier or host experience.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Company at a glance
Founded in 1975 in Las Vegas, Boyd Gaming Corporation (NYSE: BYD) is one of America’s largest and most respected casino entertainment companies. We operate 27 gaming entertainment properties in 11 states, manage a tribal casino in northern California, and own and operate Boyd Interactive, a B2B and B2C online casino gaming business. We have a long and established track record of creating substantial value for our shareholders through our diversified business portfolio, successful growth investments, and ongoing program to return capital to our shareholders.
Realizing the essential role our team members play in our success, Boyd is committed to being an employer of choice – creating a unique workplace culture where our 16,000 team members feel welcome, valued and respected. As a result, we have one of the longest-tenured workforces in our industry, with team members averaging nearly 8 years of service with Boyd on a Companywide basis.
We also recognize that our success is built upon thriving communities, and we are deeply committed to investing in the well-being of the communities we call home. Through a Companywide initiative called Caring the Boyd Way, Boyd strives to reduce our impact on the environment; enhance the lives of our team members and guests; provide financial support to non-profit organizations serving our communities; and uphold good corporate governance.
We are proud to have been recognized as an industry leader by numerous national publications, including Time magazine’s “America’s Best Companies” and Newsweek’s “America’s Most Responsible Companies,” “Most Trustworthy Companies in America” and “America’s Most Charitable Companies.” Building on our 51-year legacy, we look forward to further success and growth in the years ahead, as we continue to create shareholder value while positively impacting our stakeholders and the communities we call home.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?