Cage Shift Supervisor
About this role
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Assist Casino Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls, policies and procedures, laws and regulations.
- Responsible for the physical, custodial control of all casino cage assets during assigned shift as well as currency transactions reporting.
- Supervise, train, evaluate work performance, coach, and assist in scheduling team members.
- Review and monitor documents and transactions to ensure compliance with gaming regulations, laws, company policies and procedures.
- Maintain customer credit records.
- Report and research any cage variance.
- Ensure customers receive friendly, accurate, and timely service.
- Audit and verify transactions with table games department.
- Approve check cashing and credit issuance in accordance with established company policies.
- Resolve customer complaints and disputes.
- Perform duties of Casino Cage/Credit Manager in their absence.
- Balance and fill the NRT machines on the casino floor.
- Other duties as assigned by management.
Qualifications
- Must be 21 years of age.
- Prior experience with money handling transactions.
- Minimum 2 years’ experience working in all facets of cage operations preferred.
- Supervisory experience preferred.
- Ability to utilize basic office machines as well as 10 key, Jetsort, Jetscan, gaming ticketing kiosks, and micro-encoder.
- Ability to operate CMS, Central Credit, Global Cash, Western Union, ACSC, Microsoft Office, and KRONOS software and processes.
- Excellent communication and interpersonal skills including the ability to read, write and speak English.
- Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
- Ability to lift up to 26 pounds.
- Ability to push/pull up to 50 pounds.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Company at a glance
Founded in 1975 in Las Vegas, Boyd Gaming Corporation (NYSE: BYD) is one of America’s largest and most respected casino entertainment companies. We operate 27 gaming entertainment properties in 11 states, manage a tribal casino in northern California, and own and operate Boyd Interactive, a B2B and B2C online casino gaming business. We have a long and established track record of creating substantial value for our shareholders through our diversified business portfolio, successful growth investments, and ongoing program to return capital to our shareholders.
Realizing the essential role our team members play in our success, Boyd is committed to being an employer of choice – creating a unique workplace culture where our 16,000 team members feel welcome, valued and respected. As a result, we have one of the longest-tenured workforces in our industry, with team members averaging nearly 8 years of service with Boyd on a Companywide basis.
We also recognize that our success is built upon thriving communities, and we are deeply committed to investing in the well-being of the communities we call home. Through a Companywide initiative called Caring the Boyd Way, Boyd strives to reduce our impact on the environment; enhance the lives of our team members and guests; provide financial support to non-profit organizations serving our communities; and uphold good corporate governance.
We are proud to have been recognized as an industry leader by numerous national publications, including Time magazine’s “America’s Best Companies” and Newsweek’s “America’s Most Responsible Companies,” “Most Trustworthy Companies in America” and “America’s Most Charitable Companies.” Building on our 51-year legacy, we look forward to further success and growth in the years ahead, as we continue to create shareholder value while positively impacting our stakeholders and the communities we call home.
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