Peer Support Specialist, Behavioral Health
About this role
DUTIES AND RESPONSIBILITIES:
Peer Support Specialists function as role models to peers, exhibiting competency in personal recovery and use of coping skills to serve as a consumer advocate and provide consumer information and peer support to help clients move out of shelter and into housing. Responsibilities include:
- Perform a wide range of tasks to help clients regain independence within the community, regain mastery over their own recovery process, and move out of shelter into permanent housing.
- Engage and build relationships and rapport with shelter guests, engaging them in Behavioral Health services.
- Coordinate, plan, and conduct Behavioral Health education classes, groups and events.
- Assist clients in applying for and obtaining vital documents—including social security cards, IDs, and birth certificates.
- Assist clients in completing various housing and housing-related applications, including BHA applications.
- Bring MATCH-enrolled clients on apartment viewings and lease signings as needed.
- Transport clients to related appointments, including medical, psychiatric, BHA, RMV, social security office, job fairs, furniture bank , etc.
- Assist clients obtaining any documentation for SSI/SSDI applications.
- Schedule appointments for clients with key partners and providers including the Mayor’s Health Line, community day shelters,
- Assist in locating clients to inform them of key housing events and opportunities.
- Accompany staff on wellness checks and other visits requiring multiple staff for safety reasons.
- Receive certification for peer support from the Department of Mental Health
- Performs other duties as assigned.
High school diploma or equivalent.
Previous participation in Mental Health or Substance Abuse service systems as recipient of service and a willingness to convey this experience is strongly preferred.
1 year of experience in related field desirable.
Valid Mass Driver’s license is strongly preferred.
Strong interpersonal skills and the ability to build trust and rapport with individuals from different backgrounds.
Computer proficiency –including ability to use Microsoft Word, navigate internet, complete forms online, and send emails.
Company at a glance
Welcome! We’re Boston’s public health department. We work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. We envision a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression.
Equity. Collaboration. Anti-Racism. People-Centered. Transparency. These values drive our public health work and shape how we support and empower our employees every day.
Through our policies, programs, and services, we strive to eliminate health disparities based on race, ethnicity, income, age, gender, religion, sexual orientation, and neighborhood. We support residents and families with over 40 programs and services that meet community needs across our neighborhoods and lifespan, including accessible community-based health and social services; community engagement and advocacy; health-promoting policies and regulations; disease and injury prevention; emergency services; and health promotion and education services. We are equally committed to investing in our people by fostering an inclusive and empowering work environment where everyone can grow, contribute and make an impact.
As the nation's oldest health department, with roots dating back to 1799, our work has evolved from the needs of then to the needs of now. We provide and support accessible, high-quality community-based health services and programming, education and resources to build a healthy Boston.
We are a group of dedicated neighbors and community members ready to meet the moment and deliver a safer, healthier Boston for our residents. Join us and grow your career in a workplace that values innovation, equity, and professional development. Explore career opportunities at careers.bphc.org.
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