Experience Designer

Hybrid

About this role

At Bond, we are dedicated to helping global brands achieve customer-centric growth. We build customized loyalty marketing and human experience solutions for Fortune 1000 clients, enabled by technology and data insights. As a creative partner for our clients, we deliver innovative and impactful assets that elevate their brand experiences across the globe.  
 
We are looking for a talented and driven Experience Designer to join our team, working on a variety of exciting, international projects for a global brand. This role will help create and produce engaging digital and print assets, including learning and development materials, event collateral and videos, PowerPoint presentations and production logistics. If you’re passionate about graphic design, innovation, and thrive in a fast-paced, multicultural environment, we want to hear from you. 

Location: Madrid
  • 5 years of professional graphic design experience, particularly with international projects, learning materials, and event collateral.
  • Proficiency in Adobe CreativeCloud(Illustrator, Photoshop, InDesign,XD and After Effects) and PowerPoint. Good experience of using Figma.
  • Strong design portfolio showcasing work across digital, print, and event-related design formats.
  • Experience in designing e-learning modules, gamified learning experiences, or other interactive digital content is a plus.
  • Excellent communication skills in both English and Spanish (spoken and written). German, French or Italian proficiency is desired but not required.
  • Ability to work in a fast-paced environment, manage multiple priorities, and collaborate with diverse teams.
  • Strong attention to detail, problem-solving skills, and project management capabilities.
  • Understanding of global design trends and the ability to work in cross-cultural environments.
As a Bilingual Experience Designer at Bond, you will be responsible for designing high-quality visual content on behalf of our clients. Your proficiency in Adobe Creative Suite and PowerPoint, plus bilingual communication in English/Spanish is required for this position, and German proficiency is an asset. 
 
Concepts:
  • Create creative analogies and support the conceptualisation of visual assets based on provided content or requirements from clients and key Bond stakeholders.
  • Visual storytelling that makes abstract concepts tangible, easy to understand and compelling
  • Communicating ideas using sketches or low-fi designs, and verbal descriptions
  • Bring concepts to life with compelling visuals aligned with the target audience intended to different asset modalities, as required.
  • Create presentation documents with a helpful order, engaging layout and useful annotations for work that is sent to clients and accompanied by clear verbal narration when in person
  • Find efficiencies using AI to showcase our visual capabilities
Graphic Design (training, campaigns, project deliverables, events, client proposals):
  • Following style guides, learning them inside out and implementing them
  • Layout,typography and image creation/manipulation (vector-based illustrations or photographic manipulation)
  • Design e-learning assets, including graphics, interactive elements, and gamified content, to enhance user engagement in Mindtickle or similar formats.
  • Use Concept board,Miro and other collaborative tools to the highest possible visual possibilities
  • Develop and adapt learning resources in various formats, ensuring they align with instructional design principles and the customer’s branding guidelines.
  • Create and review project deliverables, such as Journey, roadmaps, graphic representation of timelines and strategy messages.
  • Refine key project deliverables, such as steerco, and pitch presentations keynotes, ensuring consistency in design, clarity of messaging, and visual impact.
  • Create PowerPoint templates, branded for internal or external corporate identities.
  • Create innovative and engaging responsive design solutions for all devices that demonstrate an understanding of the content hierarchy by adapting where required for different formats
  • Suggest how to bring content to life with animations, by creating storyboards and demonstrating emerging skills in creating animated content
  • Suggest how a user will move through communications (within and between campaigns), whether single or multiple emails, web, push, and app using wireframes or low-fi designs with support from senior team members if required
  • Design event collateral for a variety of corporate events, including invitations, brochures, programs, and signage.
  • Design event-specific websites for registration, ensuring a seamless, user-friendly experience that reflects the event theme and branding.
  • Leverage AI for quality and efficiency and increasing client impact.
Cross-Cultural Design & Brand Consistency: 
  • Work with global teams to adapt designs for different cultural contexts and ensure they resonate with diverse audiences.
  • Maintain brand consistency across all design projects, from training materials to event collateral, ensuring a unified visual identity.
Project Management & Collaboration: 
  • Work closely with project managers, coordinators, strategists and cross-functional teams to ensure that design materials are delivered on time and meet project requirements.
  • Manage multiple design projects simultaneously while maintaining attention to detail and meeting deadlines.
  • Collaborate with different internal and external stakeholders to ensure all training materials are visually appealing, effective, and culturally appropriate for global audiences.
Why Bond? Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients. 
 
Ready to Make Your Mark? If you’re passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team. 

Company at a glance

Bond is the customer-intelligence driven engagement company. We help brands build stronger bonds with their customers.

With our very own Bond Intelligence at the heart of all we do, we used zero, first and third party data, proprietary frameworks, behavioural science and over 15+ years of expertise & global market research enhanced by Bond’s AI to create lasting growth for our clients.

Our dedicated teams of experts across our CX,HX, Loyalty Advisory, Loyalty & Marketing Operations and loyalty technology work with brands at any part of their loyalty and engagement journey to build lasting growth and stronger loyalty with their customers.

With our very own suite of AI enhanced tools, data and technology like our Synapze LX Loyalty Cloud and Synapze XI Intelligence layer we not only help to design, grow and build but we also have the technology that powers and enhances your systems.

Based in Toronto Canada with offices in the United States, Canada and Europe, our global teams support our clients wherever they need us. Bond is the global leader when it comes to customer engagement and loyalty.

For more information please visit us at BondBL.com or email us at [email protected]

Founded1980
Team Size501-1,000 employees
WorkspaceHybrid
IndustryAdvertising Services
Location
Spain
Websitebondbl.com
LinkedInLinkedIn

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