Chief Clinical Informatics Officer

Chief Clinical Informatics Officer | Remote

The Vice President, Clinical Informatics serves as a senior system-level executive accountable for shaping and advancing enterprise digital health, digital enablement, informatics, and clinical/consumer digital experience priorities across care settings, markets, and business functions. This role establishes enterprise direction, governance, decision rights, roadmaps, and measurable outcomes that align people, process, technology, data, and adoption with organizational strategy, clinical operations, business needs, and ministry objectives. The role partners with the Chief Information and Technology Officer, executive leadership, clinical and operational leaders, and technology partners to scale responsible digital, data, automation, and artificial intelligence capabilities that improve access, patient and caregiver experience, operational performance, and value realization from digital investments.

Essential Job Functions

• Shapes and advances enterprise digital health, digital enablement, and informatics strategy across the system in alignment with organizational goals, clinical operations, business needs, and ministry objectives.
• Provides executive leadership for digital enablement and informatics capabilities across clinical, operational, business, and consumer domains, ensuring clear accountability, consistent standards, and scalable adoption of digital tools.
• Leads the translation of enterprise digital priorities into multi-year roadmaps, investment priorities, implementation plans, and measurable outcomes in partnership with senior clinical, operational, technology, and financial leaders.
• Owns enterprise digital value realization by prioritizing and optimizing digital workflows, platforms, and adoption strategies that improve access, caregiver efficiency, operational performance, and return on technology investments.
• Leads and develops informatics, digital enablement, and clinical/consumer digital experience leaders, setting priorities, performance expectations, talent plans, and operating rhythms for assigned enterprise functions.
• Establishes enterprise priorities for digital patient and consumer experience, including patient-facing platforms, virtual care, self-service capabilities, access channels, and engagement tools that improve access, experience, loyalty, and value realization.
• Collaborates with executive leadership to guide responsible adoption, governance, and scaling of data, analytics, automation, and artificial intelligence capabilities in support of enterprise priorities, operational transformation, and risk stewardship.
• Establishes enterprise governance, prioritization, decision rights, and performance reporting processes that align digital work with system strategy, operational demand, resource capacity, compliance expectations, and expected outcomes.
• Sponsors enterprise change management, communication, readiness, training, and adoption strategies to ensure leaders, clinicians, caregivers, and business partners use digital capabilities effectively and consistently.
• Ensures digital health and informatics strategy reflects the organization’s mission, values, stewardship expectations, commitment to equitable access, and responsibility to deliver compassionate, high-value care.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Required

• Doctor of Medicine (MD), Doctor of Osteopathic Medicine (DO), Doctor of Nursing Practice (DNP), PharmD, or other terminal clinical degree.
• Active, unrestricted clinical license in good standing aligned to the candidate’s qualifying clinical degree and profession, as applicable.
  • Examples include physician license for Doctor of Medicine or Doctor of Osteopathic Medicine, registered nurse or advanced practice registered nurse license for Doctor of Nursing Practice, or pharmacist license for Doctor of Pharmacy.
• Minimum twelve (12) years of progressive senior leadership experience in digital health, informatics, healthcare transformation, clinical operations, or enterprise technology-enabled transformation.
• Experience leading enterprise-scale digital transformation, informatics, or consumer digital experience initiatives across complex, multi-market health systems.
• Demonstrated success establishing enterprise roadmaps, governance models, investment priorities, and measurable outcomes that align technology investments with clinical, operational, financial, and consumer value.
• Experience leading leaders and multidisciplinary teams across clinical, operational, technology, informatics, and business domains with accountability for enterprise outcomes.

Preferred

• Master's degree in Healthcare Administration, Business Administration, Public Health, Health Informatics, Digital Health, or related field.
• Board certification or professional certification in the candidate’s clinical specialty or discipline, where applicable.
• Clinical informatics certification or equivalent health informatics credential.
• Experience in faith-based, mission-driven, or integrated delivery systems.
• Experience supporting multi-market, multi-region, or international healthcare operations.
• Experience with enterprise EHR, ERP, CRM, consumer engagement platforms, and AI-enabled healthcare transformation.
• Experience overseeing digital patient experience and consumer engagement strategies.

Training

• Epic Electronic Health Record
• Workday Enterprise Resource Platform
• AI and digital health strategy
• Healthcare analytics platforms

Compensation Base Range: $229k - $365k

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]