About this role
The Position
The Technical Sales Specialist (TSS) Has the responsibility to meet/exceed sales targets for assigned product(s) within the allocated territory through achievement of related quantitative / qualitative field force KPIs.
The position must execute Customer Engagement Excellence - focuses on executing in-field engagement by way of Customer Engagement Model, implements Multi Channel Cycle Plan to target Customers and thereby improves the Customer relationship.
Duties & Responsibilities:
- Optimize calls to customers and executes sales business plans.
• Ensures that sales targets for assigned products are achieved.
• Actively promotes the company, assigned products, and services.
• Conducts, sets up, monitors, analyzes, interprets, and communicates the results of trial protocols.
• Creates, maintains, and updates customer profiles, customer marketing plans, and rolling sales forecasts.
• Manages programs/activities and budgets to stay within standards.
• Establishes and develops close and intimate relationships with customers and other decision-makers.
• Validates and documents customer product complaints and, when appropriate, facilitate the dispatch, destruction, or disposal of defective products.
• Monitors local market conditions for changes that impact the business.
• Utilizes CRM tool and supporting analysis to plan activity, report and monitor samples, and maintain the account.
• Demonstrates high ethical and professional standards with all business contacts in order to maintain BI's excellent reputation within the animal health community and internally
• Completes all daily administrative responsibilities as directed by management.
Requirements:
- A relevant degree in Veterinary Medicine and/or Animal Science is not required but is an advantage.
• Sales experience in Human Pharma/Animal Health industry in a multinational company preferred but not required
• Knowledge/Experience in Poultry business segment an advantage.
• Excellent verbal and written communication skills
• Self-motivated, responsible, and geographically flexible
• Knows how to drive a Manual Transmission vehicle, and possess a valid driver's license.
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