POSITION SUMMARY:  Assists Creative Team with reception duties and administrative support using various tools and sources. Operates a multi-line telephone system to answer incoming call to direct and assist callers as needed. Interfaces with internal and external guests on various levels to represent BMI in a professional, positive manner.  

FUNCTIONS OF THE JOB

• Answers incoming telephone calls and forwards calls to appropriate personnel or department. Delivers messages or transfer calls to voice mail when appropriate staff members are unavailable.
• Answers questions about organization and provides callers with address, directions and other information.
• Welcomes on-site visitors, monitors/issues visitor passes, determines nature of business and announces visitors to appropriate personnel.
• Conducts research using various internal tools, including BMI participant database, email, and external tools. 
• Maintains appointment and event calendars in Google Sheets as required.
• Creates and prints memos, correspondence, reports and other documents when necessary.
• Performs clerical duties as needed, such as filing, photocopying, mailing, shipping and collating.
• Assists BMI affiliates, via the Atlanta Inbox, with questions about BMI’s website, works registrations, resets online account login information, address changes, royalty statements,etc.
• Maintains office inventory, orders office supplies, maintains equipment for Atlanta Office and Creative-ATL staff in Los Angeles and New York.
• Schedules affiliates to use the Atlanta Office writer’s room and confirms Wi-Fi requests.
• Trains and assists Seasonal Temp for Holiday office coverage.
• Supports Executive Director with expense filing, calendar appointments and affiliate requests.
• Communicates and collaborates with graphic designers and department leaders on flyer designs for team events.
• Supports a variety of special events (Panels, R&B Hip Hop Awards, Holiday Dinner, Trailblazers & Employee Appreciation Day) with general administrative tasks.
• Regular attendance.
• Other duties as assigned.
• Supports our BMI Core Values and cultivates a culture of diversity and inclusion.

POSITION QUALIFICATION REQUIREMENTS

Education:  Bachelor’s Degree or equivalent preferred

Experience:  Minimum one (1) year of administrative experience

Skills and Abilities: 

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office.
• Experience working with and maintaining database systems and reports, as well as word processing and spreadsheets.
• Able to establish a constructive and informative relationship with employees, management, writers, and publishers.
• Ability to interact professionally with a diverse employee population, and with all levels of staff and management.
• Able to work independently and with good judgment.
• Attention to detail.
• Ability to prioritize multiple assignments to meet deadlines.
• Strong typing and proofreading skills.
• Working knowledge of the music industry.