Riverside - Supervisor

Essential Functions

• Directly supervise Officers at assigned locations.
• Assists in the training of Security Officers and review of post orders.
• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts.
• Respond quickly and effectively to emergency and non-emergency situations including defusing a variety of physical situations in the Emergency Department.
• Periodic tours to secure areas.
• Maintain a thorough knowledge of the Emergency Department, waiting room and its operations.
• Check for irregularities of suspicious activities and persons.
• Be in charge of preserving order.
• May enforce regulations pertaining to personnel and visitors.
• Protecting staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the work place.
• Control access to client facility through the admittance process.
• Troubleshoot cameras, device replacements and configurations.
• Understand and respond to the intrusion detection system.
• Maintains and displays good public relations skills when interacting with visitors and staff.

• The Security Supervisor will supervise shifts; act as relief to the Security Account Manager during off-hours, or for limited absences; conduct roving patrol and incident supervision in complex facilities.

• Monitors entrances and exits.
• Provides information regarding the facility and surrounding areas as requested by visitors.
• Prevents unapproved or unlawful entry.
• Prepare logs or reports as required for post, requiring detailed narrative reports.
• Other duties as assigned.

• Troubleshoot cameras, device replacements and configurations.
• Understand and respond to the intrusion detection system.
• Maintains and displays good public relations skills when interacting with visitors and staff.

EDUCATION: Indicate both the minimum and preferred level of education and the field of study.

Minimum

Preferred

Level

(e.g., Associate degree, 4-Year degree, Masters)

High School Diploma

Associate degree or above

Field of Study (e.g., Communications, Business, Graphic Arts)

N/A

Healthcare Security

and/or Business Administration

EXPERIENCE/ SKILLS/ TRAINING: Indicate both the minimum and preferred level of work experience, licenses/training, and skills or specialized knowledge.

Minimum

Preferred

Work Experience (e.g. number of years, function, type of employer, etc.)

• Minimum 2-4 years of experience as Security Supervisor in challenging environment; for example: in an emergency department
• Experience in dealing with the public in a service setting
• Minimum 1 year of customer service experience

Prior healthcare security, or law enforcement/military experience preferred.

4-10 years of health care security experience/

Licenses/Training (e.g. professional certifications)

Security Guard Card

Essential Functions

• Directly supervise Officers at assigned locations.
• Assists in the training of Security Officers and review of post orders.
• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts.
• Respond quickly and effectively to emergency and non-emergency situations including defusing a variety of physical situations in the Emergency Department.
• Periodic tours to secure areas.
• Maintain a thorough knowledge of the Emergency Department, waiting room and its operations.
• Check for irregularities of suspicious activities and persons.
• Be in charge of preserving order.
• May enforce regulations pertaining to personnel and visitors.
• Protecting staff and property from theft or damage, or persons from hazards or interference, including the potential for violence in the work place.
• Control access to client facility through the admittance process.
• Troubleshoot cameras, device replacements and configurations.
• Understand and respond to the intrusion detection system.
• Maintains and displays good public relations skills when interacting with visitors and staff.

• The Security Supervisor will supervise shifts; act as relief to the Security Account Manager during off-hours, or for limited absences; conduct roving patrol and incident supervision in complex facilities.

• Monitors entrances and exits.
• Provides information regarding the facility and surrounding areas as requested by visitors.
• Prevents unapproved or unlawful entry.
• Prepare logs or reports as required for post, requiring detailed narrative reports.
• Other duties as assigned.

• Troubleshoot cameras, device replacements and configurations.
• Understand and respond to the intrusion detection system.
• Maintains and displays good public relations skills when interacting with visitors and staff.

EDUCATION: Indicate both the minimum and preferred level of education and the field of study.

Minimum

Preferred

Level

(e.g., Associate degree, 4-Year degree, Masters)

High School Diploma

Associate degree or above

Field of Study (e.g., Communications, Business, Graphic Arts)

N/A

Healthcare Security

and/or Business Administration

EXPERIENCE/ SKILLS/ TRAINING: Indicate both the minimum and preferred level of work experience, licenses/training, and skills or specialized knowledge.

Minimum

Preferred

Work Experience (e.g. number of years, function, type of employer, etc.)

• Minimum 2-4 years of experience as Security Supervisor in challenging environment; for example: in an emergency department
• Experience in dealing with the public in a service setting
• Minimum 1 year of customer service experience

Prior healthcare security, or law enforcement/military experience preferred.

4-10 years of health care security experience/

Licenses/Training (e.g. professional certifications)

Security Guard Card