About this role
Area(s) of responsibility
Role Summary
The Senior Developer – ServiceNow is responsible for designing, developing, implementing, and supporting ServiceNow solutions aligned with business and IT service management requirements. The role requires hands-on expertise in ServiceNow platform development, workflow automation, integrations, and customization while ensuring adherence to platform best practices and governance standards.
Key Responsibilities
ServiceNow Development & Configuration
- Design, develop, and customize ServiceNow applications and modules.
- Configure Incident, Problem, Change, Request, Knowledge, CMDB, Asset Management, and Service Catalog modules.
- Develop custom applications using ServiceNow App Engine.
- Design and implement workflows, Flow Designer solutions, and automation processes.
- Create and maintain UI Policies, Business Rules, Client Scripts, ACLs, Script Includes, and Catalog Items.
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