Manager Process Improvement Operations
About this role
- Lead process improvement initiatives across manufacturing operations, partnering with plant and functional stakeholders to design, implement, and monitor controls that strengthen efficiency, food quality, and food safety.
- Design and execute maturity model assessments across manufacturing and support processes, defining dimensions, scoring criteria, and improvement roadmaps for leadership review.
- Own the Control Self-Assessment (CSA) process end to end — launch communications, coordination with process owners, results analysis, and follow-up on remediation plans.
- Coach manufacturing managers to own risk and control responsibilities directly, providing hands-on support for audit action plan follow-up and issue remediation.
- Build and maintain self-assessment practices across manufacturing functional areas (raw materials, warehouse, formulas, production scheduling, etc.).
- Develop and maintain internal policies, guidelines, standards, technical specifications, and procedures, and facilitate training on current and new processes across plants.
- Manage the local site repository of policies and procedures, coordinating creation, revision, removal, and authorization workflows.
- Define and monitor Key Performance Indicators for operational and control processes; report and drive resolution of deviations.
- Translate manufacturing and food safety best practices into scalable frameworks, models, and procedures for plant-level implementation.
- Partner with Internal Control and Risk Management to strengthen information security by supporting the Identity and Access Management (IAM) process across GB business applications.
- Support coordination of internal and external audit activities related to manufacturing processes, including scheduling, evidence collection, and issue tracking.
- Other duties as assigned.
- Excellent organizational and people skills.
- Project management skills, with an ability to openly convey information to team members in a timely, concise manner.
- Strong organizational skills in strategy, communication at all levels and execution.
- Progressive analytical software skills: Microsoft Excel, Word, PowerPoint and SharePoint.
- Strong analytic background in problem solving (mathematical, statistical).
- Must be able to work in a fast pace environment.
- Strong teamwork orientation
- Bachelor’s degree in food science, Business Administration, Finance, or a related field. A combination of education, training, and experience that demonstrates equivalent competency may be substituted.
- 3–5 years of experience in manufacturing processes, business management, internal controls, or risk management.
- Understanding of food safety regulations (FDA) and safety/environmental regulations (OSHA) preferred.
- Working knowledge of internal control frameworks (e.g., COSO) and risk assessment methodologies.
- Strong analytical and problem-solving skills, with intellectual curiosity.
- Ability to bring structure, planning, and prioritization to ambiguous or less-structured environments.
- Strong communication skills, with the ability to influence stakeholders at multiple levels.
- Ability to work cross-functionally across all Grupo Bimbo organizations.
- High attention to detail and accuracy.
- Proficient in Microsoft Office (Excel, PowerPoint, Word); familiarity with data visualization or GRC tools a plus.
- Ability to work independently while contributing effectively as part of a cross-functional team.
Company at a glance
Have you ever started your morning with a Thomas’® English muffin or bagel? Or bitten into the perfect slice of Sara Lee® bread? Do you break open a fresh box of Entenmann’s® donuts at family gatherings? If so, you’re already a fan of Bimbo Bakeries USA – the powerhouse behind these iconic brands!
Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 39 countries. Bimbo Bakeries USA employs 20,000 associates across the Country in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal.
Top Benefits
- Competitive pay
- Annual bonus eligibility
- Comprehensive benefits package
- Paid time off
- 401k
- Company match
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