Community Ambassador PT (5128)

Job DetailsJob Location: Cottage Row Stillwater - Stillwater, OK 74075Position Type: Part Time (29 or less hours per week)Education Level: High SchoolTravel Percentage: NegligibleJob Shift: Day - including weekends and oncallJob Category: Customer ServiceLocation: Property - Onsite

Status: Part-Time, Hourly

Reports To: General Manager

Who We Are

At B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven student leaders who want to grow with us.

We live our core values every day

People-First Service

Accountability
Empowerment
Grit & Perseverance
Diversity, Inclusion & Belonging

Position Summary

The Community Ambassador serves as a liaison between residents and the management team, helping create a vibrant, engaging community environment. This role focuses on resident engagement, leasing support, and community programming to drive satisfaction, retention, and a positive living experience.

What You’ll Do

Resident Engagement & Programming

Plan and execute social and developmental programs to enhance the resident experience
Build relationships with residents through one-on-one interactions and community involvement
Support a positive, inclusive, and engaging community environment
Serve as a resource for residents regarding community services and local resources

Leasing & Marketing Support

Assist with leasing efforts including tours, follow-ups, and housing events
Participate in outreach marketing activities such as housing fairs and campus events
Promote the community through social engagement and peer networking

Office & Operational Support

Cover scheduled office shifts, including evenings and weekends
Support daily office functions including customer service and administrative tasks
Assist with move-in and move-out processes

On-Call & Community Support

Participate in rotating on-call responsibilities
Respond to lockouts, noise complaints, and resident concerns
Assist in handling emergency situations as needed

Leadership & Representation

Serve as a role model and ambassador for the B.HOM brand
Promote a positive and professional image within the community
Support conflict resolution and community standards

Additional Responsibilities

Perform other duties as assigned to support community success

What We’re Looking For

Required Skills & Qualifications

Strong communication and interpersonal skills
Ability to manage multiple responsibilities and stay organized
Positive attitude and strong customer service mindset
Ability to maintain confidentiality and professionalism
Proficiency in Microsoft Office and social media platforms
Must be enrolled as a student and meet academic requirements:

Minimum 12 undergraduate credit hours (or 6 graduate hours)
Minimum 2.5 cumulative GPA (must be maintained)

Must be able to live on-site in assigned staff housing
Must be available to move in prior to the start of the academic year for training

Work Schedule

Approximately 20 hours per week
Includes office hours, events, marketing activities, and on-call responsibilities
Evenings, weekends, and on-call shifts required

Physical Requirements

Ability to move throughout the property and attend events
Frequent use of computer and office equipment
Ability to communicate effectively in person, phone, and written formats
Occasionally lift up to 30 lbs.

Why Join B.HOM?

Competitive compensation and/or housing benefits (where applicable)
Valuable leadership and professional development experience
Opportunity to build transferable skills in marketing, sales, and operations
401(k) with company matc
Sick and safe time
A people-first culture focused on development and success
EOE EmployerB.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.