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Better Business Bureau

Manager, Warehouse

Odessa · On-site
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About this role

 

Key Responsibilities 

  • Oversee all distribution center functions including receiving, picking, shipping, loading, product allocation, inventory control, and transportation.
  • Directly manage and support distribution team members to ensure performance goals are met.
  • Optimize labor resources and supply usage to remain within budget, adjusting schedules and shifts as needed to meet operational demands.
  • Oversee the procurement, utilization, and maintenance of equipment and assets; collaborate with internal departments to ensure timely upgrades and repairs.
  • Build and maintain strong relationships with third-party vendors.
  • Lead hiring, onboarding, training, and continuous development programs to foster a skilled and motivated team.
  • Manage all aspects of employee performance including evaluations, disciplinary actions, and terminations when necessary.
  • Partner with the safety team to conduct training, workplace observations, safety audits, and incident investigations; implement corrective actions as needed.
  • Maintain a safe, clean, and organized warehouse environment that consistently meets or exceeds operational standards.
  • Develop and manage staff schedules and work assignments to ensure effective coverage and workload balance.
  • Identify and recommend process improvements and cost-saving initiatives to the Plant Manager.
  • Analyze operational challenges, propose solutions, and collaborate across departments to drive continuous improvement.
  • Champion a culture of high accuracy, accountability, and exceptional customer service.

 

Minimum Qualifications

  • Bachelor’s degree in business, Supply Chain Management, or a related field preferred.

  • 5+ years of experience in Warehouse, Distribution, or Supply Chain operations required.

  • Proven leadership or supervisory experience are strongly preferred.

  • Experience with Oracle or similar ERP systems is a plus.

  • Strong proficiency in Microsoft Office (Excel, Outlook, Word).

  • Excellent communication and interpersonal skills, with the ability to influence and motivate teams.

  • Strong analytical and problem-solving abilities.

  • Passion for continuous improvement and operational excellence.

Requirement:  

  • P/L Accountability of >$4M /YR
  • System experience: TMS, WMS, ERP
  • Flexibility:  Weekday after hour and/or week-end operating hour availability (Quarter-end, Year-end, Project related)

 

Key Success Factors

  • KPI driven: Productivity, efficiency
  • SOP and Process driven:  Compliance, standardization, documentation (No tribal knowledge)
  • Lean principles

Company at a glance

BBB, Inc. is the global headquarters and governing body of the Better Business Bureau network, uniting more than 90 local BBB organizations across the United States and Canada, the BBB Institute for Marketplace Trust, and BBB TrustCore. BBB, Inc. establishes the standards, governance framework, technology, and shared operating infrastructure that power one of the world’s most recognized and enduring credibility networks.

Each year, more than 200 million people turn to BBB.org for trusted marketplace intelligence covering more than 5.8 million businesses. More than 380,000 Accredited Businesses commit to and are held accountable under the BBB Standards for Trust. Thousands of professionals embedded in local communities translate those standards into real oversight, dispute resolution, consumer protection, and business credibility every day.

For more than a century, BBB has defined how trust functions between businesses and consumers. Through tools such as BBB Scam Tracker and a steadfast commitment to transparency, ethical conduct, and marketplace integrity, BBB helps prevent fraud, elevate responsible businesses, and protect consumers at scale.

Today, BBB, Inc. is reintroducing BBB to the world through a renewed global brand and BBB TrustCore, its next-generation technology platform. TrustCore unifies the network’s data, systems, and marketplace intelligence into a single operating platform designed to modernize consumer and business experiences while enabling mission-aligned, data-driven services and partnerships.

With unmatched local presence, international coordination, and more than a century of earned credibility, BBB stands uniquely positioned to translate trust into measurable marketplace accountability. As trust becomes the defining currency of the digital economy, BBB is setting the standard for how trust is built, verified, and sustained in the AI era and for the century ahead.

Founded1912
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryTechnology, Information and Media
Location
Odessa, Texas, United States
Websitebbb.com
LinkedInLinkedIn

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