Collections Specialist

Orlando · On-site

About this role

Position Summary

Consistent with TERREPOWER Finance organization’s “CASH” model, individuals considered for this position must demonstrate specific experience in Controllership, Analysis, and Services with an unblemished commitment to Honesty/integrity. This specific role will report directly to the Accounts Receivable Manager and support the finance organization.  In this capacity, the individual will perform accounts receivable functions including billing, cash posting and collections.    

Responsibilities 

  • Monitor customer accounts to identify overdue balances and take appropriate collection actions.
  • Generate and maintain monthly reports of past-due accounts, noting any necessary credit holds.
  • Research and resolve customer inquiries and disputes promptly and professionally.
  • Collaborate cross-functionally with Sales, Customer Service, and Accounting to resolve payment discrepancies.
  • Develop and implement proactive collection strategies to improve cash flow.
  • Negotiate payment arrangements while maintaining strong customer relationships.
  • Ensure compliance with all applicable laws, regulations, and internal policies.
  • Communicate identified financial issues proactively to the Accounts Receivable Manager.
  • Support internal and external audit requests related to accounts receivable and collections.
  • Assist with system updates or implementations impacting the collections process.

 

Minimum Qualifications

  • 2+ years of collections or accounts receivable experience.

  • Strong negotiation and communication skills — comfortable having direct, sometimes difficult, payment conversations with customers.

  • Experience with ERP/AR systems and strong Excel skills, including VLOOKUP, PivotTables, and sort/filter.

  • Ability to balance firm collections practices with maintaining strong customer relationships.

  • Comfortable managing a portfolio of accounts and prioritizing daily outreach independently.

  • Strong attention to detail and organizational skills — accuracy matters on every account touched.

  • Ability to multitask and prioritize in a fast-paced environment with daily deadlines.
     


About Us:

For over 35 years, TERREPOWER (formerly BBB Industries) has been a leader in sustainable manufacturing, driving the circular economy by extending the life of essential products in the automotive and industrial markets.

 

Founded in 1987 in Daphne, Alabama by the Bigler family, TERREPOWER began as a small regional remanufacturer of starters and alternators. Our commitment to quality and innovation quickly earned us a reputation as a trusted name in the automotive industry.

 

Recognizing new challenges and opportunities, in 2019 we set our sights on EV battery upcycling-addressing one of the industry’s most pressing issues. Our engineering team pioneered solutions to extend EV battery life, pushing the boundaries of sustainable innovation.

 

Recognizing that demand for solar panels would exceed availability and 100,000 tons of waste would potentially go into landfills by 2035, our team searched for an innovative way to upcycle solar panels. With an eye on the future, we developed ways to upcycle solar panels.

 

Rooted in family and community values, we’re proud to have second-generation employees contributing to our legacy. Backed by Clearlake Capital, we’ve expanded our footprint into Europe with facilities in Spain, Italy, Denmark, Germany and Poland. We now sustainably manufacture and supply an assortment of nondiscretionary repair parts across more than 90 countries. 

 

As we move forward under the TERREPOWER name, we remain committed to the same values that have always defined us: entrepreneurship, teamwork, customer-centered, sustainability, safety.

 

Why Join Us?

When you join our team, you become part of a company that is redefining how essential products are made, reused and repurposed to reduce waste and maximize resources.

Here’s what sets us apart:

  • Purpose-Driven Work – Every day, your work will contribute to extending the useful life of essential products, keeping vehicles on the road and critical systems running.
  • Innovative Mindset – We encourage creative problem-solving and bold ideas to push the boundaries of what is possible.
  • Global Reach, Local Impact – With operations in North America and Europe, we have a global presence but remain deeply connected to the communities we serve.
  • Growth & Development – Whether you’re on the production floor, in engineering, or part of our corporate team, we invest in your success through training, mentorship, and career advancement opportunities.
  • A Culture of Collaboration – Rooted in teamwork and shared values, our employees work together to tackle challenges and drive meaningful change.

 TERREPOWER is an Equal Opportunity Employer. We are committed to fostering an inclusive, diverse, and equitable workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, sex, pregnancy, age, veteran status, religion, national origin, genetic information, disability unrelated to the ability to perform a job, sexual orientation, or transgender status to the extent protected by law. We believe that diversity drives innovation and success.

Company at a glance

BBB, Inc. is the global headquarters and governing body of the Better Business Bureau network, uniting more than 90 local BBB organizations across the United States and Canada, the BBB Institute for Marketplace Trust, and BBB TrustCore. BBB, Inc. establishes the standards, governance framework, technology, and shared operating infrastructure that power one of the world’s most recognized and enduring credibility networks.

Each year, more than 200 million people turn to BBB.org for trusted marketplace intelligence covering more than 5.8 million businesses. More than 380,000 Accredited Businesses commit to and are held accountable under the BBB Standards for Trust. Thousands of professionals embedded in local communities translate those standards into real oversight, dispute resolution, consumer protection, and business credibility every day.

For more than a century, BBB has defined how trust functions between businesses and consumers. Through tools such as BBB Scam Tracker and a steadfast commitment to transparency, ethical conduct, and marketplace integrity, BBB helps prevent fraud, elevate responsible businesses, and protect consumers at scale.

Today, BBB, Inc. is reintroducing BBB to the world through a renewed global brand and BBB TrustCore, its next-generation technology platform. TrustCore unifies the network’s data, systems, and marketplace intelligence into a single operating platform designed to modernize consumer and business experiences while enabling mission-aligned, data-driven services and partnerships.

With unmatched local presence, international coordination, and more than a century of earned credibility, BBB stands uniquely positioned to translate trust into measurable marketplace accountability. As trust becomes the defining currency of the digital economy, BBB is setting the standard for how trust is built, verified, and sustained in the AI era and for the century ahead.

Founded1912
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryTechnology, Information and Media
Location
Orlando, Florida, United States
Websitebbb.com
LinkedInLinkedIn

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