Plumbing Sales Consultant
About this role
- Conduct on-site plumbing assessments and clearly explain findings to the customer in plain, easy-to-understand language
- Communicate the urgency of repairs — helping customers understand the risks of delayed action and the value of addressing issues promptly
- Present repair and service options using our Straight Forward Pricing system — transparent, upfront, and approved pricing on every call, no surprises
- Close service agreements confidently and professionally, ensuring the customer is fully informed and comfortable with the recommended solution
- Educate customers on each service being performed and ensure 100% satisfaction before leaving the job site
- Test all aspects of completed work prior to departure to eliminate unnecessary callbacks
- Maintain a professional appearance and a clean, organized work area at all times — including inside and outside of company vehicles
- Wear floor savers in customers' homes and treat every property with the utmost care and respect
- Represent Benjamin Franklin Plumbing with the professionalism, punctuality, and integrity our brand is built on
- Operate with a safety-first mindset at all times — on the job and while driving
- Plumbing knowledge and experience required — you must understand what you are selling and be able to explain it credibly to a homeowner or property manager
- Strong communication and customer service skills — the ability to build rapport quickly and explain technical issues in simple terms is essential
- Applicable plumbing certifications and licensing as required by the State of California
- Valid driver's license and clean driving record
- Self-motivated, results-driven, and comfortable working in a commission-only environment
- Professional appearance and demeanor at all times
- Backed by one of the most recognized names in the national plumbing industry
- U-Win 100% Satisfaction Guarantee — a promise that makes your job easier and your close rate higher
- Veteran-owned and community-focused — a brand customers trust before you walk in the door
- Warm leads provided — you focus on the conversation, not the cold call
- A team that values integrity, punctuality, and doing the job right the first time
Company at a glance
Benjamin Franklin Plumbing was founded on a simple premise—always be on time. As “The Punctual Plumbers,” customers know that they can count on us to always be on time and complete the work to their satisfaction. This established trust has allowed us to become a top plumbing franchise.
With Benjamin Franklin Plumbing, you are set up for success from the beginning. All our franchisees have access to the following:
Unlimited training and business coaching
Integrated business management systems
Marketing and advertising strategies to generate more sales leads
Whether you’re just starting out or looking to grow your business, becoming a part of Benjamin Franklin Plumbing means you are in business for yourself, but you’re never by yourself. We allow you to do so much more for your customers, your employees and yourself.
Contact us today to discuss a plan that will work for your business!
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