Concierge

Lincoln · On-site$18 – $21

About this role

Availability

Part Time: every other Sat & Sun, 7a-3p, and Every Other Fri, 3p 11p

Per Diem

 

Join, Stay & Grow!  Connect with your calling.

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! 

We are hiring a Concierge to join our Independent Living team at The Commons in Lincoln, MA campus! Is personalized service your specialty? Our Concierge is the face of the business and key to each resident and guest experience. This front desk role is for those who love hospitality.  

Responsibilities include but are not limited to:

  • Exemplifies the Benchmark culture of Elevating Human Connections with every interaction.
  • Provides an excellent first impression to residents and guests projecting a welcoming, professional image at all times.
  • Functions as the "hub" of communications throughout the community for our residents, visitors and staff.
  • Is a high level multi-tasker, able to manage numerous tasks/projects simultaneously.
  • Pays great attention to detail, is observant and intuitive.
  • Hotel/Resort experience a plus.
  • Demonstrated passion for serving people.

 Requirements:

  • High school diploma or general education degree (GED) preferred.
  • One to three years customer service experience and/or training; or equivalent combination of education and experience.
  • Excellent telephone communication skills

As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 

  • 8 holidays & 2 floating holidays*
  • Discounted Meal Program
  • Paid Training & Company-provided Uniforms
  • Associate Referral Bonus Program
  • Physical & Mental Health Wellness Programs
  • 401k Retirement Plan with Company Match*
  • Medical, Vision & Dental Benefits*
  • Tuition Reimbursement Program*
  • Vacation and Health & Wellness Paid Time Off*

*Eligibility may vary by employment status 

Benchmark Senior Living is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

 

We embrace and encourage our associates’ differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our associates unique.

 

Company at a glance

Transforming Lives Through Human Connection

Benchmark Senior Living was founded in 1997 by the company’s Chairman and CEO Tom Grape. Tom had long recognized the value of the consumer-centered approach to senior living and the many health and social benefits the philosophy offers residents.

Not only had Tom decided to make senior living his life’s work, but he did so with a commitment to set the industry standard – to be the benchmark.

Today, Benchmark is a leader in senior living throughout the Northeast, offering independent living, assisted living, mind and memory care, continuing care retirement communities and respite care options in 63 communities across seven states.

The company is the largest provider of mind and memory care in New England and has been at the forefront of this specialty throughout its history. Today, the company operates 11 communities dedicated to memory services and nearly all its communities offer personalized, needs-based mind and memory care.

Benchmark’s core values of Called to Care, Better Together and Be the Benchmark guide its mission of not only providing world-class care, but doing so in a way that keeps Benchmark focused on who and what matters most: our residents, their families and our associates.

Team Size11-50 employees
WorkspaceOn-site
IndustryMedical Practices
Location
Lincoln, Massachusetts, United States

Top Benefits

  • 8 Holidays
  • 2 Floating holidays
  • Discounted meal program
  • Paid training
  • Company-provided uniforms
  • Associate referral bonus program
  • Physical & mental health wellness programs
  • 401k retirement plan
  • Medical benefits
  • Vision benefits
  • Dental benefits
  • Tuition reimbursement program
  • Vacation
  • Health & wellness paid time off

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