Patient Care Coordinator

Patient Care Coordinator - Big Spring, Texas

Salary: Negotiable based on experience

Benefits: Health insurance, 401(k), and more

Are you detail-oriented and seeking to make a positive impact in a professional office environment?

At Beltone, we believe that to provide our patients with premium service, we must value our employees and create a rewarding workplace. As a Patient Care Coordinator, you will be the face of our practice, dedicated to creating an extraordinary patient experience.

Highlights

• Administrative Support: Perform general office duties and assist the Hearing Care Practitioner (HCP) with the patient process.

• Scheduling Mastery: Utilize the scheduling system efficiently to maximize testing opportunities in the office.

• Patient Outreach: Actively contact current, past, and potential patients through identified sources and track/report appointment results.

• Marketing & Community Engagement: Collaborate with the HCP to develop local marketing and sales activities, aiming to build community relationships and generate referrals.

• Professional Communication: Answer incoming phone calls and messages professionally, ensuring timely follow-up with patients.

• HIPAA Compliance: Process and document clinic forms accurately to ensure compliance with HIPAA and state laws (e.g., patient records, financial forms, and insurance contracts).

• Financial Management: Reconcile cash balance and manage accounts receivable and payable, including making bank deposits.

• Welcoming Environment: Maintain a clean and inviting office and work environment.

Qualifications

• Education: High School diploma or equivalent is required.

• Experience: 2 years of office experience is preferred.

• Customer Service: 2 years of customer service experience is preferred.

• Technical Skills: Proficiency in MS Office is required.