Patient Care Coordinator - Part time
About this role
Patient Care Coordinator - Part time
Hourly Rate is $16.00/hr.
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
We offer a comprehensive benefits package, which includes:
- Paid Time Off (PTO)
- Paid Holidays
- Employee Assistance Program (EAP) – Providing support for personal and work-related challenges
- Employee Engagement through Nectar – Recognition and rewards program
- 401(k) (Non-Matching) Retirement Plan
Responsibilities
Administrative Support: Perform a range of office tasks efficiently
Patient Assistance: Support the Hearing Care Professional in guiding patients and serving as their primary liaison.
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
Communication: Handle incoming calls and follow up with patients professionally.
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent
Preferred: 2 years' experience in office administration, sales, or customer service
Proficiency in MS Office
Flexible to work varying hours
Competency
Customer Service Orientation
Team Player
Self-motivated, organized and decisive
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.
Company at a glance
Named by Newsweek & USA TODAY as one of America’s Best Hearing Retailers and as one of Forbes Best Employers, Beltone has been a trusted leader in the hearing care industry for over 85 years providing reliable, affordable, and advanced hearing aids.
With approximately 1,200 locations nationwide, our local offices provide personalized service, and our hearing care professionals receive extensive training to provide the best care.
As part of the GN Group, Beltone focuses on the needs of our patients through innovative hearing technologies and our “Independent Together” promise to our network.
Top Benefits
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Employee Engagement Program
- 401(k) Retirement Plan
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