Patient Care Coordinator

Patient Care Coordinator – Hearing Care Clinic

Full-Time | Monday–Friday | No Nights | Most Weekends Off

We are opening a new Beltone hearing care clinic in Madison and are looking for a motivated, organized, and people-focused Patient Care Coordinator to help launch and grow our practice.

Beltone has been recognized by Forbes as one of America’s Best Midsize Employers in 2025 — and we’re excited to bring that award-winning culture to Madison.

This role is the heartbeat of our clinic. You’ll be the first impression for our patients and a key driver of appointment flow, follow-ups, and overall patient experience.

If you love helping people, staying organized, and being part of a growing healthcare team — this could be a great fit.

What You’ll Do

• Greet patients and create a warm, professional experience

• Schedule hearing evaluations, fittings, and follow-ups

• Answer phones and convert inquiries into booked appointments

• Confirm appointments and reduce no-shows

• Handle patient intake paperwork and basic administrative tasks

• Support providers with patient flow and coordination

• Make follow-up calls to undecided or inactive patients

• Help grow referrals and community awareness

You won’t be selling hearing aids — but your work directly supports clinic success.

Compensation & Benefits

• Competitive hourly pay based on experience

• Group health insurance

• 401(k)

• Monday–Friday schedule (8–5)

• Most weekends and holidays off

• Paid training

• Supportive team environment

• Opportunity to grow with a new clinic

What We’re Looking For

• Customer service or healthcare front-office experience preferred

• Excellent communication and phone skills

• Organized, dependable, and detail-oriented

• Comfortable working with older adults

• Professional, positive attitude

• Coachable and team-oriented

• High School Diploma or GED required

• Must be 21 years of age or older

Why Join Us?

At Beltone, we help people reconnect with life through better hearing. You’ll be part of a respected national brand recognized by Forbes, while helping build a brand-new local clinic from the ground up.