Patient Care Coordinator
About this role
Patient Care Coordinator - Part Time
Company Overview
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
- Administrative Support: Perform a range of office tasks efficiently.
- Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
- Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
- Marketing & Sales: Assist with local marketing eorts, cultivating new community relationships and referrals.
- Communication: Handle incoming calls and follow up with patients professionally.
- Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
- Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
- Office Environment: Maintain a clean, welcoming workspace.
Qualifications
- High School diploma or equivalent required.
- Preferred: 2 years’ experience in office administration, sales, or customer service.
- Proficiency in MS Office.
- Flexibility to work varying hours.
Competencies
- Strong customer service orientation.
- Team player with a positive, enthusiastic attitude.
- Self-motivated, organized, and decisive.
Hourly Wage
- pay range: $15-16/hr
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse
backgrounds.
Company at a glance
Named by Newsweek & USA TODAY as one of America’s Best Hearing Retailers and as one of Forbes Best Employers, Beltone has been a trusted leader in the hearing care industry for over 85 years providing reliable, affordable, and advanced hearing aids.
With approximately 1,200 locations nationwide, our local offices provide personalized service, and our hearing care professionals receive extensive training to provide the best care.
As part of the GN Group, Beltone focuses on the needs of our patients through innovative hearing technologies and our “Independent Together” promise to our network.
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