Outlets Manager
About this role
Lead Timeless Elegance & Refined Caribbean Dining
Imagine orchestrating two distinct, world-class restaurant experiences on the shores of Maundays Bay – the sophisticated Caribbean fine dining of Pimms and the timeless Italian charm of Cip’s by Cipriani.
At Cap Juluca, A Belmond Hotel — a two Michelin Key (2025) resort and part of the LVMH family — every meal is an opportunity to create magic. We are seeking a passionate and highly skilled Outlets Manager with exceptional wine expertise to lead both these iconic outlets.
This isn't just a management role; it's a chance to blend operational excellence with genuine hospitality, fostering a team that delivers an unparalleled luxury dining experience.
- Elevate Guest Experiences: Ensure seamless, personalised, and Forbes Five-Star service in both Pimms and Cip’s.
- Champion Wine Excellence: Leverage advanced wine knowledge for recommendations, pairings, and driving premium sales.
- Lead Operations: Oversee daily service, pre-shift briefings, and operational flow to ensure flawless execution for both distinct restaurant concepts.
- Inspire Your Team: Coach, train, and motivate a diverse F&B team in luxury service, menu knowledge, and beverage expertise.
- Protect the Brand: Uphold the unique identity and standards of Pimms' Caribbean elegance and Cip’s Italian warmth.
- Drive Financial Performance: Monitor revenue, control costs, and identify opportunities to enhance profitability.
- 3–5 years of progressive luxury F&B leadership experience (hotels, resorts, fine dining).
- Advanced wine knowledge; formal certification (WSET, CMS, AIS, FISAR) is highly preferred.
- Proven experience as a Sommelier, Assistant Sommelier, or in a wine-led restaurant environment is a strong asset.
- Deep understanding of Forbes, LQA, or similar luxury service standards.
- Exceptional floor presence, communication, and team leadership skills.
- A natural host with a genuine passion for creating memorable dining experiences.
- Ability to manage distinct concepts and drive both guest satisfaction and financial results.
- Island, resort, or international experience preferred.
At Cap Juluca, A Belmond Hotel we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:
- Competitive compensation
- Complimentary and preferred rate experiences at our iconic destinations
- Training and Development Programs
- Employee assistance and wellbeing programs
- Complimentary Comprehensive Health and Life insurance Coverage
Cap Juluca, A Belmond Hotel is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.
Company at a glance
Belmond was born from a passion for connecting discerning travellers with the world’s most remarkable properties, locations and journeys. From hotels and trains to river cruises and safaris, Belmond curates incomparable experiences and crafts unforgettable stories. With a legacy spanning over 45 years, since the acquisition of Hotel Cipriani in Venice in 1976, Belmond has grown into a global collection of 43 properties spread across 24 countries and territories. Exceptional destinations connected by legendary journeys are the very soul of Belmond, where the path that brings you to a place is as important as the destination itself. A pioneer of slow travel, Belmond has been operating the Venice Simplon-Orient-Express since 1982. The group later expanded to include pristine beach resorts, such as Maroma on the Riviera Maya, historic hideaways such as Villa San Michele in the Florentine foothills, urbane icons, such as Copacabana Palace in Rio de Janeiro, and gateways to UNESCO world heritage sites, such as Hotel das Cataratas in Brazil’s Iguassu National Park. As proud custodians of storied properties, Belmond is committed to building on the past to create a new legacy: the heritage of the future. Working with communities and local talents, together with the world's most respected chefs, designers and artists, Belmond continues its purpose of perpetuating the legendary art of travel. Since 2019, Belmond has been part of the world’s leading luxury group, LVMH (Moët Hennessy Louis Vuitton).
Top Benefits
- Competitive Compensation
- Complimentary And Preferred Rate Experiences At Iconic Destinations
- Training And Development Programs
- Employee Assistance And Wellbeing Programs
- Complimentary Comprehensive Health And Life Insurance Coverage
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?