Barista

As Barista at Reid’s Palace, a Belmond Hotel, Madeira, you will support the daily operation by preparing coffee, beverages and other products according to established recipes and quality standards, while providing attentive and personalized service to guests. The Barista contributes to a welcoming and efficient environment, applying the LQA (Leading Quality Assurance) standards through genuine hospitality, attention to detail and consistent service.

The main responsibility are:

Prepare espresso-based beverages, including espresso, cappuccino, latte, flat white, macchiato, americano teas, hot chocolate, iced coffees and other non-alcoholic beverages according to the café's menu and established standards.

Apply correct coffee dosage, grinding, extraction, temperature and presentation requirements under the guidance of the Head Barista.

Maintain consistency in beverage preparation during different levels of service volume and operational needs

Welcome and acknowledge guests promptly, provide attentive, personalised service throughout each interaction.

Provide accurate information about coffee, beverages, ingredients and preparation methods and make suitable recommendations based on guest preferences

Deliver guest service in accordance with service standards

Work collaboratively with the service team to ensure consistent service

What you bring:

· Experience working in a similar role

· knowledge of coffee preparation, coffee origins, varieties, roasting, extraction, latte art and beverage preparation methods.

· Guest focus mindset

· Attention to detail to ensure accurate measurements, proper presentation, and adherence to recipe.

· Creativity and innovation

· Motivating and collaborative

· Responsibility and accountability.

· Excellent communication and interpersonal skills.

· Teamwork and collaboration.

· Very good level of spoken English. Knowledge of other languages will be an advantage.

What We offer:

At Reid’s Palace we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

· Attractive salary package

· Health insurance

· Life insurance

· Other attractive company benefits

· Continuous professional development

· Exclusive company online platform and programs

· Complimentary and preferred rates of experiences at our iconic destinations

This is your moment. Apply today!

About Us

Reid's Palace is a symbol of elegance, luxury, and quality, welcoming renowned figures from around the world. Since its foundation by William Reid in the late 19th century, our hotel has been at the forefront of memorable moments and unique experiences for all who stay with us. With luxurious rooms, world-class restaurants, bars and a wide range of leisure activities, we remain committed to providing truly unforgettable experiences to all our visitors.

The Belmond & LVMH Family

Reid's Palace is proud to be part of LVMH and the global collection of iconic hotels, trains, and river cruises of Belmond, all developing exceptional experiences worldwide. By joining us, you become part of a global family of hotels rich in history and stunning destinations, where our people are the heart of the Belmond experience

Under the LVMH LIFE360 program, which aims to reduce ecological impact and includes a Green IT pillar, candidates must demonstrate a strong interest in environmental issues related to Green IT and be committed to receiving training and implementing associated best practices.