Operations Leader
About this role
We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.


Job Description
Job Summary:
- Lead end-to-end warehousing and transportation operations across India, ensuring seamless product flow from ports to customers.
- Manage import logistics, customs clearance coordination, and inbound transportation to distribution centers while ensuring regulatory compliance.
- Oversee a network of multiple modern warehouses, driving operational excellence, storage optimization, inventory accuracy, and service levels.
- Develop and execute warehousing and freight strategies tailored to India's highly fragmented logistics and distribution landscape.
- Ensure on-time and cost-effective movement of products from warehouses to distributors, dealers, and customers across urban and remote geographies.
- Drive continuous improvement initiatives to enhance customer service, operational efficiency, and supply chain resilience.
- Lead transportation procurement, carrier management, and freight optimization programs to improve cost and service performance.
- Establish and monitor key operational KPIs covering inventory accuracy, warehouse productivity, freight costs, delivery performance, and compliance.
- Build strong partnerships with third-party logistics providers (3PLs), freight forwarders, customs brokers, and transportation partners.
- Ensure compliance with all relevant regulatory requirements including GST, e-way bills, import regulations, quality standards, and EHS requirements.
- Manage capacity planning and network design decisions to support business growth while maintaining cost efficiency.
- Lead risk management and business continuity planning for warehousing and transportation operations across India.
- Drive digitalization and adoption of supply chain technologies, analytics, and automation tools to improve operational visibility and decision-making.
- Partner closely with Planning, Customer Service, Commercial, Finance, and Regulatory teams to ensure efficient execution of supply chain operations.
- Lead, coach, and develop a team of Operations Managers, fostering a high-performance culture focused on accountability, collaboration, and continuous improvement.
Job Qualifications:
Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. Master's degree preferred.
Minimum of 12-14 years of progressive experience in operations management, with at least 5-7 years in a leadership role within a med-tech, fmcg or pharma industry setting.
Proven track record of successfully leading and motivating teams to achieve operational excellence.
Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
Exceptional communication, interpersonal, and leadership skills.
Proficiency in using ERP systems (e.g., SAP) and other operational management software.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Strong commitment to quality, safety, and regulatory compliance.
Why Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
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Primary Work Location
IND Gurgaon - Signature Towers BAdditional Locations
Work Shift
Company at a glance
BD is one of the world's largest medical technology companies that produce and sell medical equipment, medical systems and reagents, dedicated to improving human health around the world.
BD focuses on improving drug treatment, improving the quality and speed of diagnosis of infectious diseases, and promoting the research and discovery of new drugs and vaccines.
BD has strong research and development capabilities to fight many of the world's most intractable diseases.
Founded in New York in 1897, the company is headquartered in Franklin Lake, New Jersey, USA and employs more than 25000 people in about 50 countries around the world.
The company's clients include medical institutions, life sciences research institutes, clinical laboratories, industrial units and the general public.
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