Employment and Education Coordinator - Mental Health

Boston · On-site

About this role

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary:

The Employment/Education Coordinator supports this mission by providing direct daily support to the individuals in our program and collaborating with them on their career goals.

This is a non-exempt position.

Supervisory Responsibilities: N/A

Essential Functions of Position:

  • Assist members with finding employment, which may include training in interview skills, resume building, on-the-job training, and acting as a liaison with community partners
  • Collaborate with members on all aspects of the Employment and Education Unit
  • Network with local businesses as potential employers
  • Connect with and use services of the Employment Collaborative
  • Attend benefits trainings and stay up to date on reporting requirements
  • Work with members to explore possible paths towards employment
  • Provide workshops to members, social activities, and educational resources
  • Assess an individual's training needs, develop descriptive teaching programs and curricula while monitoring effectiveness through data collection.
  • Work with members who have educational goals they are looking to achieve, this could include support with contacting local schools, helping with financial aid systems such as FAFSA, and working with community partners such as Mass-Ability for employment and educational resources.
  • Understand the community we support and protect their rights, dignity, and confidentiality while being supported to achieve their goals
  • Participate in the direct implementation of the members Action Plan goals, record data related to the Action Plan.
  • Maintain informal and formal communications with all program support staff and provide written communications at the end of each work day including progress notes, data sheets, production paperwork and incident reports as required. Read and respond to email communication on a daily basis.
  • Track and report employment and education data for the clubhouse and our funding source
  • Perform other duties and projects as assigned.

Program Operation Requirements:

  • Performs program maintenance and cleaning tasks that have been designated by shift responsibilities.
  • Follows and implements all program safety procedures.

Professional Characteristics:

  • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, co-workers, care providers, family, and community members.
  • Demonstrated ability to work both independently and within a team context.
  • Professional documentation and communication skills, as well as demonstrated organizational skills.
  • Ability to negotiate and resolve differences.
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to be flexible, open and responsive to ongoing industry changes.
  • Ability to articulate and communicate Bay Cove missions and strategic direction in a consistent and enthusiastic manner to departmental staff.
  • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Requirements for the position:

  • Attend required orientation and training, including in-service training, conferences, and seminars.
  • Maintain certification in CPR, SFA, and MANDT
  • Proficient in MS Office and Google applications
  • An acceptable CORI (criminal record assessment).
  • Valid driver’s license
  • Bachelor’s degree and one year of previous work experience in a human service setting preferred.

Physical Requirements:

  • Ability to assist people with mobility impairments as needed.
  • Ability to lift 30 pounds.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

 

Pay Rate: $25.50 Hourly 

 

Company at a glance

Recognized by the Boston Globe as one of the Top 100 Places To Work, Bay Cove's staff provides effective residential, day, outpatient, and educational services to 25,000 people annually. Bay Cove has four treatment areas, led by dedicated, experienced staff: Addiction & Homeless Services, Developmental Services, Behavioral Health Integration Services, and Community Mental Health Services. Bay Cove operates 175 programs in Greater Boston & Southeastern Massachusetts.

KEY PROGRAMS INCLUDE:

Community residential and day programs for people with developmental disabilities, including those with high-risk medical and psychiatric needs.

Adult Community Clinical Services for people with serious mental illness, featuring community residential programs, employment services, case management, clubhouse, and peer support services.

Congregate and transitional housing for formerly homeless seniors, and a day shelter for homeless seniors.

Comprehensive addiction treatment programs: detoxification, clinical stabilization, short and long-term residential treatment, and an outpatient methadone clinic.

Homelessness/addiction programs: an overnight shelter, seasonal warming center, street outreach team, and supported housing with in-reach services for chronically homeless adults.

Behavioral Health Integration services: a state-funded Community Behavioral Health Clinic and two federally funded Certified Community Behavioral Health Clinics (in Boston and Cape Cod), integrating substance use and mental health services.

Community Partner and Health Home services for people with serious mental illness or long-term support needs, aiming to improve health outcomes through integrated healthcare and behavioral healthcare services.

Early Intervention Program promoting optimal development for children under three who are developmentally delayed, have a known disabling condition, or are at risk due to biological or environmental factors.

Founded1974
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryNon-profit Organizations
Location
Boston, Massachusetts, United States

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