Education & Employment Counselor - City Square Employment Supports (CSES)
About this role
Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Mission Statement:
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.
Job Summary:
Your position as Education/Employment Counselor supports this mission through providing direct daily supports to the individuals in our programs.
This is a non-exempt position.
Supervisory Responsibilities: N/A
Essential Functions of Position:
Clinical and Rehabilitation Skills
- Provides daily shift coverage in program, follow scheduled assignments and implement program routines.
- Protects the rights and dignity of the individuals we support.
- Safeguards the confidentiality of those supported by the programs.
- Provides direct employment support and on the job training.
- Promotes the expansion of employment and educational opportunities of those supported.
- Participates in the direct implementation of the Individual Support Plan, records data related to ISP.
- Assists individuals in employment, this may include training in soft skills, on the job training and acting as a liaison with community partners.
- Teaches classes to individuals including curriculum development.
- Assesses individual’s training needs, develops descriptive teaching programs and curricula and monitors effectiveness through data collection.
- Implements clinical and behavioral treatment plans, record target behaviors on data sheets and participate in clinical consultation as needed.
- Provides crisis assessment, prevention and needed intervention.
- Coordinates social, educational, recreational activities.
- Maintains informal and formal communications with all program support staff and provides written communications at the end of each work day including progress notes, data sheets, production paperwork and incident reports as required. Read and respond to email communication on a daily basis.
- Administers medications as required.
- Performs other duties and projects as assigned.
Program Operation Requirements:
- Performs program maintenance and cleaning tasks that have been designated by shift responsibilities.
- Follows and implements all program safety procedures.
Professional Characteristics:
- Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, co-workers, care providers, family and community members.
- Demonstrated ability to work both independently and within a team context.
- Professional documentation and communication skills, as well as demonstrated organizational skills.
- Ability to negotiate and resolve differences.
- Ability to function under pressure in a fast-paced human service environment.
- Ability to be flexible, open and responsive to ongoing industry changes.
- Ability to articulate and communicate Bay Cove missions and strategic direction in a consistent and enthusiastic manner to departmental staff.
- Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.
Requirements for the position:
- Has adequate computer literacy to perform agency functions.
- Attends required orientation and training, including in‑service training, conferences and seminars.
- Maintain certification in CPR, SFA, PREVENT and MAP
- Ability to use computer for documentation, email communication and on-line training.
- Department of Public Health certification in medication administration is required..
- An acceptable CORI (criminal record assessment).
- High School Diploma or equivalent, one-year previous work experience in human service setting preferable.
Physical Requirements:
- Ability to assist people with mobility impairments as needed.
- Ability to lift 30 pounds.
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
Pay Rate:$22.82/Hour
Company at a glance
Recognized by the Boston Globe as one of the Top 100 Places To Work, Bay Cove's staff provides effective residential, day, outpatient, and educational services to 25,000 people annually. Bay Cove has four treatment areas, led by dedicated, experienced staff: Addiction & Homeless Services, Developmental Services, Behavioral Health Integration Services, and Community Mental Health Services. Bay Cove operates 175 programs in Greater Boston & Southeastern Massachusetts.
KEY PROGRAMS INCLUDE:
Community residential and day programs for people with developmental disabilities, including those with high-risk medical and psychiatric needs.
Adult Community Clinical Services for people with serious mental illness, featuring community residential programs, employment services, case management, clubhouse, and peer support services.
Congregate and transitional housing for formerly homeless seniors, and a day shelter for homeless seniors.
Comprehensive addiction treatment programs: detoxification, clinical stabilization, short and long-term residential treatment, and an outpatient methadone clinic.
Homelessness/addiction programs: an overnight shelter, seasonal warming center, street outreach team, and supported housing with in-reach services for chronically homeless adults.
Behavioral Health Integration services: a state-funded Community Behavioral Health Clinic and two federally funded Certified Community Behavioral Health Clinics (in Boston and Cape Cod), integrating substance use and mental health services.
Community Partner and Health Home services for people with serious mental illness or long-term support needs, aiming to improve health outcomes through integrated healthcare and behavioral healthcare services.
Early Intervention Program promoting optimal development for children under three who are developmentally delayed, have a known disabling condition, or are at risk due to biological or environmental factors.
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