Community Mental Health Worker - Boston MA
About this role
Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.
Job Summary:
The Community Mental Health Worker partners with Clubhouse members in a recovery-oriented environment that promotes self-help, peer support, and empowerment. This position supports members in achieving their individualized goals related to employment, education, housing stability, social connection, wellness, and community integration through direct support, coaching, advocacy, and skill-building activities.
This is a non-exempt position.
Supervisory Responsibilities:
- None
Essential Functions of Position:
- Work side by side with Clubhouse members and give support in all areas of participating in the Clubhouse’s work-ordered day (Employment/education unit, membership unit, and culinary unit)
- Provide employment support services for members involved in all types of employment: Transitional, Supported, and Independent.
- Provide job coaching
- Assist Clubhouse members in understanding their benefits and if needed receiving benefits counseling
- Serve as primary staff contact for assigned Clubhouse members, providing ongoing support, goal planning, advocacy, and coordination of services.
- Provide outreach services to Clubhouse members
- Collaborate with Clubhouse members to develop individualized goals, action plans, and progress reviews that support recovery and community integration.
- Write contact notes, incident reports, and complete contact tracking according to funding sources timeline using the electronic health record system
- Provide supportive interventions, crisis support, and referral coordination consistent with training and program requirements.
- Together with Clubhouse members facilitate discussion groups and outings
- Assist in maintaining a welcoming, safe, and organized Clubhouse environment.
- Drive the agency van when needed
Requirements for the position:
- Bachelor’s degree, preferably in human services, and at least one year’s experience working with adults with psychiatric disabilities preferred. Bachelor's degree may be waived by two additional years of experience.
- Ability to relate to individuals who possess a wide range of abilities and skills
- Ability to relate to groups of all sizes
- Ability to relate to a diverse membership
- Excellent interpersonal and communication skills
- Strong team player
- Ability to juggle multiple priorities/ multi-task, and display good judgment
- Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps
- Valid driver’s license and safe driving record.
- Ability to lift and carry up to 40 pounds, with or without reasonable accommodation.
Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.
Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.
Pay Rate: $23.46 an hour
Company at a glance
Recognized by the Boston Globe as one of the Top 100 Places To Work, Bay Cove's staff provides effective residential, day, outpatient, and educational services to 25,000 people annually. Bay Cove has four treatment areas, led by dedicated, experienced staff: Addiction & Homeless Services, Developmental Services, Behavioral Health Integration Services, and Community Mental Health Services. Bay Cove operates 175 programs in Greater Boston & Southeastern Massachusetts.
KEY PROGRAMS INCLUDE:
Community residential and day programs for people with developmental disabilities, including those with high-risk medical and psychiatric needs.
Adult Community Clinical Services for people with serious mental illness, featuring community residential programs, employment services, case management, clubhouse, and peer support services.
Congregate and transitional housing for formerly homeless seniors, and a day shelter for homeless seniors.
Comprehensive addiction treatment programs: detoxification, clinical stabilization, short and long-term residential treatment, and an outpatient methadone clinic.
Homelessness/addiction programs: an overnight shelter, seasonal warming center, street outreach team, and supported housing with in-reach services for chronically homeless adults.
Behavioral Health Integration services: a state-funded Community Behavioral Health Clinic and two federally funded Certified Community Behavioral Health Clinics (in Boston and Cape Cod), integrating substance use and mental health services.
Community Partner and Health Home services for people with serious mental illness or long-term support needs, aiming to improve health outcomes through integrated healthcare and behavioral healthcare services.
Early Intervention Program promoting optimal development for children under three who are developmentally delayed, have a known disabling condition, or are at risk due to biological or environmental factors.
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