Food and Beverage Supervisor
About this role
Responsibilities:
- Oversees team members and delegates duties in individual food and beverage outlets during their assigned shift.
- Assist with developing and motivating employees by providing ongoing feedback, based on establish parameters set forth by the company.
- Assists with scheduling the operations to ensure efficiency and that the best possible service is provided to guests.
- Adheres to controls to ensure compliance to department procedures; recommends changes in procedures to management, to ensure maximum service, efficiency and security of company funds.
- Responsible for assuring the highest quality guest experience by promoting the Purpose and Values Model throughout all areas of responsibility.
- Handles and resolves guest complaints and concerns.
- Follows up to ensure matters are resolved quickly and appropriately.
- Works closely with the Culinary, Warehouse, and Accounting departments.
- Regular attendance required.
- Performs other duties as assigned.
Target Salary Range:
$26.00/hour
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Let Bally’s Bet on You – We can’t wait to meet you!
Company at a glance
We're Bally's Corporation (NYSE: BALY). A global casino-entertainment powerhouse with a growing omni-channel presence, operating 20 casinos across 11 U.S. states, OSB licenses in 14 jurisdictions, and holding landmark development rights in Chicago, Las Vegas and New York. We’re not only spanning casinos and resorts, but also sports betting, iGaming and the technology behind it all. But here's what actually matters to you. Service here is not a task on a checklist. It's how we show up.
Behind every great moment on a gaming floor, in a resort, or on a digital platform, is a team with a relentless commitment to service, real pride, and a genuine love for what they do. As a company, we’re not your family. We can’t be. That word means something different to everyone, so we'd rather show you who we are than borrow it. But we're just really, really invested in your win.
Do you want to be one of the people who shows up, or one of the people who stands out? Is that you? Then you're already one of us.
18 or 21+ based on jurisdiction. Gambling Problem? Call 1-800-GAMBLER (1-800-426-2537) (AZ/CO/IL/MD/MO/NV/NJ/PA), 1-888-850-8888 (DE), 1-800-9-WITH-IT or visit https://www.in.gov/igc/problemgamblinghelp (IN), 1-800-BETSOFF (IA), 1-877-770-STOP (7867) (LA), (800) 327-5050 or visit gamblinghelplinema.org (MA), 1-888-777-9696 (MS), 877-8-HOPENY or text HOPENY (467369) (NY), 1-800-589-9966 (OH), 1-866-531-2600 or visit ConnexOntario.ca (Ontario, Canada), 1-877-9GAMBLE (RI), 1-888-532-3500 or visit https://www.vcpg.net (VA), call/text the Tennessee REDLINE at 1-800-889-9789 (TN).
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