Locker Room Attendant
About this role
501 DIPLOMAT PARKWAY | HALLANDALE BEACH | FLORIDA
Our Principle: "Extraordinary experiences delivered by a superior team."
We live by the following values and expect every team member to embody them:
- Integrity, honesty, and respect in all actions
- A positive attitude and warm, welcoming presence
- Pride in craft — upholding the highest standards in every task
- Teamwork and collaboration across all departments
- Strong work ethic and mastery of your role
- Unwavering commitment to excellence in service and product delivery
- Courtesy and professionalism with members, guests, and fellow staff
- Clear and thoughtful communication
- Reliability and follow-through on every promise
We're not simply hiring staff — we're building a team of passionate professionals who will help define the future of private club hospitality. If you're ready to be part of something truly special, we welcome your application.
As a Locker Room Attendant at Shell Bay, you play a vital role in delivering the ultimate member experience — ensuring the locker room and its premium amenities reflect the highest standards of luxury, comfort, and care. This position oversees a suite of elevated spaces including the outdoor patio, cold plunge, steam room, sauna, bar, lounge area, card room, and conference room.
Additionally, you will work hand-in-hand with the Golf Operations Department to create a seamless experience for members transitioning between their rounds and the locker room. Whether preparing lockers pre-arrival or assisting post-play with amenities and personalized service, your contribution is essential in delivering continuity and excellence across departments.
- Welcomes members and guests with warmth, professionalism, and discretion.
- Anticipates needs and delivers personalized service with consistency.
- Monitors and maintains the highest levels of cleanliness and ambiance across the locker room and showers, outdoor patio and seating areas, cold plunge, sauna and steam rooms, bar and lounge, and card and conference rooms.
- Replenishes amenities, towels, toiletries, and refreshments regularly, ensuring flawless presentation at all times.
- Partners closely with the Golf Operations Team to support member preferences, locker assignments, and pre- and post-round needs.
- Coordinates with housekeeping, engineering, and food and beverage to ensure a seamless experience.
- Assists with special golf events and ensures locker room services align with the overall club experience.
- Offers premium concierge services, including shoe cleaning, locker preparation, and personalized setups.
- Ensures the safety, privacy, and security of all member belongings with utmost discretion.
- Supports hosting and setup of events in locker-adjacent amenities as needed.
- One to two or more years of luxury hospitality, private club, spa, or five-star hotel experience.
- Understanding of golf culture and high-level service expectations preferred.
- Strong attention to detail, refined communication, and personal presentation.
- Proactive, service-driven mindset with a passion for exceeding expectations.
- High school diploma or general education degree (GED); or one to three months of related experience or training; or equivalent combination of education and experience.
- Frequently required to stand, walk, and sit.
- Must be able to drive a golf cart.
- Frequently required to go up and down stairs.
- Occasionally lifts up to 30 lbs.
- Frequently communicates with members and guests.
- Must be able to use an iPad and other electronic devices.
- Occasionally works with soft chemicals, including alcohol, bleach, and surface cleaner.
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Frequently works in outdoor weather conditions.
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Frequently works with cleaning supplies and chemicals.
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Noise level is moderate.
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Must be available to work weekends, holidays, and evenings during the season.
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
- Additional Compensation – Eligibility for Employee Meals
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
Company at a glance
A premier gated community of privacy and prestige nestled in the heart of Florida's renowned Palm Beaches. Few country clubs in America offer golfers such a historic connection to the traditions of the game as BallenIsles. The three championship courses here were originally commissioned by John D. MacArthur in 1963 to serve as the home of the Professional Golfers' Association of America (PGA) and continue to this day to provide members with a wide variety of top-notch golfing experiences.
Amid 1,300 pristine tropical acres, the tradition of great private clubs is flourishing in a community of 1,575 luxury homes, 54 holes of golf, 21 tennis courts 9 pickleball courts and a full breadth of outstanding amenities. BallenIsles' magnificent 115,000 square-foot clubhouse provides an elegant setting for member activities. A 62,000 sq/ft, Sports Complex including a Fitness Center, resort-style pool, full-service Cosmo & Company Spa & Salon highlights the Club's total commitment to a healthy member lifestyle.
BallenIsles is at the heart of everything that makes Palm Beach Gardens famous for a rich, fulfilling lifestyle. With an average temperature of 75 degrees from November to April, it is easy to enjoy the myriad outdoor and cultural activities this area has to offer, including boating, fishing, water sports, theater, upscale shopping and evening entertainment. When it comes time for a getaway, Palm Beach International Airport is only a few minutes' drive.
Top Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) with employer match
- Paid time off
- Leaves of absence
- Employee meals
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