Director of Catering & Events

Woodholme Country Club, located in Pikesville, MD, is pleased to announce an excellent career opportunity for a full-time Director of Catering & Events! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

General Purpose: 

Directs and oversees the Catering department. Responsible for seeking new business, ensuring return business, and overseeing planning and execution of catering events. Creates memorable member/guest moments while maximizing facility revenue and profitability. 

Essential Duties: 

• Seeks new business and ensures return business in order to meet or exceed revenue goals through various methods such as, but not limited to: telephone solicitation, outside sales calls, site inspections, and written communication. 
• Leads the daily operation of the catering department by ensuring delivered execution meets agreed obligations of the club and clients. Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses. 
• Ensures proper management of all catered events, including, but not limited to: sales, marketing, planning, merchandising, servicing, and corresponding administrative procedures. 
• Prepares, implements, and compiles data for various reports such as Annual Sales Plan, Competitive Price set, Monthly Catering Report, Annual Goals, Forecasts, and other reports as directed. 
• Develops new ideas for theme events in conjunction with the Sales and Marketing, Recreation, Food and Beverage, Golf, and Membership departments. 
• Contracts Books banquets, caterings, and corresponding recreational activities. 
• Works with Food & Beverage department to develop banquet menus, pricing, and revenue minimums using current and competitive data. 
• Participates in pre-event presentations, property tours, and customer meetings. 
• Ensures accurate and timely invoicing for all services rendered. 
• Implements policies and procedures for the Catering Department, including compliance of all company standards relating to quality of products and services. 
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems. 
• Manages department members that may include, but is not limited to any Catering staff such as: Catering Coordinator, Banquet Chef or Cook, Banquet Manager, Banquet Server. 
• Regular and reliable attendance. 
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs and tests for comprehension. 

Minimum Requirements: 

Associate’s degree (AA) and one to two years related experience and/or training; or equivalent combination of education and experience. Experience managing personnel. 

Physical Demands: 

Frequently stands, walks, sits, talks and hears; regularly uses hands; regularly reaches with hands and arms; occasionally climbs, balances stoops, kneels, crouches, tastes or smells. Frequently lifts up to 25 pounds and occasionally lifts up to 100 pounds.  

Certificates/Licenses:  

ServSafe Certified Food Manager (Food & Alcohol) or TIPS equivalent 

Job Knowledge, Skill, and Ability Preferences:  

• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English). 
• Knowledge of Microsoft Office applications and POS systems. 
• Extensive knowledge of beer, wine & spirits and current food trends in the industry 
• Excellent leadership ability including skills to communicate and express ideas and directives clearly to associates 
• Extremely organized and detail oriented 
• Social Media Experience
• High End Catering Experience
• Nights and Weekends availability  

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.  

Benefits & Other Compensation: 
This position includes eligibility for the following benefits, subject to applicable plan terms: 

• Healthcare Benefits – Medical, Dental, and Vision coverage 
• Retirement Benefits – 401(k) with employer match (19 years of age and older) 
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria 
• Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals 

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion. 

About Troon 

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.