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L&D Specialist

Location
Bilaj Aljazayer
Workplace
On-site
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About this role

 

Role:

Learning & Development Specialist

Benefits:

Holiday Allowance, Paid Breaks, Staff Discounts, Surfing time

Location:

Bahrain Surf Park, Bilaj Al Jazayer

Reporting to:

Human Resources and Training Manager

 

 

 


YOU ARE PART OF WHAT WE ARE AND WHAT WE DO

 

Our Vision at Bahrain Surf Park is to bring surfing to the nation, and develop passion for health, wellbeing and fun through Waves for All.  We will attract visitors from all continents, growing Bahrain’s surf and beach culture, and act as a catalyst to establish Bahrain not only as the Premier Surf Destination of the Middle East, but as a leading destination for fun - with Water, Waves and Surfing at our core.

 

We will create smiles, happiness, and wellbeing through safe fun activities for all backgrounds, abilities and generations, now and into the future.

 

 

OVERVIEW AND PURPOSE OF YOUR ROLE

You will support the Senior Leadership Team in accordance with Company guidelines, our Strategy and in line with Bahrain Surf Park’s Vision, Mission, and Values. People are our business. As an L&D Specialist, you will provide comprehensive coordination, administrative assistance, and operational oversight for a variety of training and engagement activities. You will play a key role in supporting our team through targeted training initiatives, managing the engagement calendar, and facilitating learning and development to ensure we remain a World Class Visitor Experience and a Great Place to Work.


 

WHAT YOU DO:

Role Responsibilities:
L&D Administration & Coordination:
• Listen and respond to training enquiries made by individuals calling or walking into the HR office using a professional speaking voice.
• Assist team members and managers by providing accurate information regarding training policies, schedules, and development procedures.
• Provide administrative support including maintaining training logs, distributing certificates, and managing personnel development files.
• Monitor workshop attendance and completion records; communicate challenges to leadership and assist with training budget tracking.
• Refer complex career development or performance issues promptly to the Human Resources and Training Manager.
• Assist in planning L&D programs and creating materials such as training memos, e-learning flyers, and internal newsletters.

Learning & Development (L&D) Oversight:
• Plan, coordinate, and conduct corporate training programs including orientation, Aloha Spirit culture, and leadership series.
• Review and update all training materials to ensure company standards are consistently met and measured.
• Analyse training needs and observe team members in the workplace to detect concerns regarding performance, guest interaction, or policy adherence.

Team Engagement & Satisfaction
• Setting and managing a comprehensive annual HR Engagement Calendar featuring monthly activities and wellness initiatives for team members.
• Design and implement regular employee engagement surveys to capture feedback and drive the company toward being a Great Place to Work.
• Analyze survey results to develop and execute action plans aimed at reaching the highest satisfaction levels in the work environment.
• Create and coordinate unique team activities and events that foster a positive culture and build strong team synergy.
• Champion initiatives that enhance workplace happiness and align with Bahrain Surf Park’s Vision and Values.

Health & Safety/Legal
• Assisting in providing a safe and secure environment for all customers and team members.
• Ensure safe working practices.

In addition to your normal duties, you may be required to assist with duties not directly linked to your job description but commensurate with your position and in accordance with the job purpose from time to time. Your cooperation will always be appreciated but not abused.

 

 

 

 

 

Required Qualification

 

Bachelor’s degree
[Preferred] L&D or HR Qualification

 

Required Experience

Total (5+) years of professional experience,
Experience leading or training large/diverse teams in hospitality/leisure

 

Required Professional Skills and Attributes

ü  Written and spoken English AND Arabic

ü  Excellent communicator

ü  Computer literate – Microsoft Office/Proficient in Excel/Word /PPT

ü  Ability to work under pressure

ü  Excellent organizational and time management skills

ü  Honest/ethical/transparent/Fair

 

Required
Personal Qualities

ü  Approachable/respectful of others

ü  Hard-working/Hands-on/’Do it now’ attitude.

ü  Self-motivated/energetic

ü  Innovative with positive energy





 

HOW YOU DO IT:

 

Our Team Culture depends on all our team pulling together, and competencies and behaviours matter.  Through our performance appraisal process, the Senior Management Team at Bahrain Surf Park is committed to supporting you to behave and perform according to our values.

 

Waves for All:    
We are inclusive in everything we do.  We nurture everyone from the complete novice to expert surfer and all in between. We do this with equal respect for everyone, and without judgement.  We champion diversity.  We have integrity and are genuine.  We do what we say we will do and do it in a way that aligns with our values – every minute of every day.  We deliver ‘Waves for all’ through positive interactions with our guests and strive to get it right first time.

 

Bringing the Aloha Spirit to Bahrain:

We love and respect Hawaii - the birthplace of surfing - and we embrace their Aloha Spirit in everything we do. Our positive work environment and culture embodies at its core a unique, nurturing and compassionate essence which promotes kindness, understanding & harmony among people, regardless of their background or beliefs.

 

Vitality:

We support each other because everyone matters.  People are our business, define who we are and what we are. We care.  We work collaboratively as one team, sharing ideas, knowledge and insight to achieve our common purpose. We have the knowledge, skills, enthusiasm and passion to make a difference to everyone around us.  We do things ‘The BSP Way’.  We recruit with Attitude in Mind. Our people-centric culture drives everything we do, and underpins the way our guests feel about us, resulting in our ultimate business success.

 

We Strive for Excellence:

We do everything to the best of our ability and never accept second best.  Our first priority is SAFETY.  We are resourceful and create the best possible experience for our guests and our BSP team.  We look for new ways of doing things, embrace change and overcome difficulties through Teamwork and open and honest communication.

 

Creating Smiles:

Everything we do and how we do it is about creating safe and memorable experiences for our guests. We are a SMILE FACTORY!  J Our passion is to ensure everyone who visits Bahrain Surf Park has THE BEST experience and shares the joy with their friends and family, and wants to return again and again…     and again…                 

 

 

 

 


 

Benefits and Perks

 

  • Attractive remuneration package with opportunity to grow 
  • An amazing unique work environment a few meters from the beach 
  • Work alongside a dynamic, qualified and multicultural team
  • Opportunity to use facilities and surf regularly in state-of-the-art Wavegarden wavepool
  • Share the stoke & health benefits of surfing with an island nation new to the sport 
  • Join a new exciting growing industry 
  • Medical insurance, holiday allowance (as per Bahraini Law)
  • Staff discounts
  • Performance bonus

 



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Top Benefits

  • Holiday allowance
  • Paid breaks
  • Staff discounts
  • Surfing time
  • Medical insurance
  • Performance bonus