About this role
Join Axpo in Brussels and support the energy business with strong coordination, customer focus, and collaboration across Europe. You will play a key role in ensuring smooth operations, regulatory compliance, and efficient business support processes.
What you will do:
Support the Belgian Front Office team with customer onboarding, invoicing, reporting, and daily operations
Coordinate KYC processes, maintain client information, and manage contract documentation in internal systems
Prepare and send standardized agreements and support contract lifecycle management
Act as the main contact person for customer onboarding via the customer portal
Support regulatory reporting activities and collaborate with Legal & Compliance on monitoring requirements
Identify and implement process improvements related to onboarding, invoicing, and contract management
What you bring & who you are:
Bachelor’s or Master’s degree and experience in business support or administration
Experience working with contracts, reporting, or operational support; ideally in the energy sector
Professional communication skills in English, French, and Dutch; German is an advantage
Good knowledge of Microsoft Office tools and confidence working with different IT systems
Structured, detail-oriented, and able to manage multiple priorities independently
Team-oriented, proactive, and comfortable working in an international environment
About the team: You will join a collaborative and international team working closely with colleagues in Belgium and Switzerland. We value reliability, open communication, and diverse perspectives that help us continuously improve the way we work.
At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless of race and ethnicity, gender identity and expression, sexual orientation, age, disability, as well as socioeconomic, cultural, and religious background. We are committed to ensuring a respectful and inclusive recruiting process and workplace for everyone.
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