Operations Supervisor
About this role
About Axis My India
Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App, a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI, it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist.
Key Responsibilities
· Timely planning, execution, and monitoring of assigned projects for
defined regions
· Open to travel on ground and execute fieldwork when assigned
· People, assets, and collateral management for assigned projects for
defined regions.
· Act as the primary point of contact between field teams and head
office
· Ensure field surveyors are equipped with necessary tools,
documents, and instructions as per project plan
· Assist in onboarding and training of new field surveyors
· Address and resolve any operational issues or delays in the field
· Publishing reports, alerts, and dashboards as per project
· Driving cost and timelines in the assigned projects
· Regular coordination and feedback to the field team (surveyors) to
take corrective actions on gaps identified and corrective action plan
· Identify process gaps, suggest and implement process improvement
· Analyzing new trends in the market and developing new features
around them.
· To manage and
support our team of field surveyors & field visit & observe, Coaching
& Mentoring Surveyors.
Requirements
· Graduate degree in any field.
· 2+ years of experience in operations coordination, preferably in
field-based projects.
· Strong organizational and communication skills
· Ability to multitask, work under pressure, and prioritize tasks
effectively
· Attention to detail and problem-solving skills
· Proficiency in MS Office
· Experience working with survey or data collection teams is
preferred.
Benefits
- Competitive
salary and benefits package.
- Opportunity
to work in a dynamic and growing company.
- Make a
significant contribution to the company's success.
- Stay up to
date on the latest industry trends and best practices.
Company at a glance
Axis My India is India’s foremost Consumer Data Intelligence Company, which believes in fueling data driven decision making. We have revolutionized the field of election polling in the country, with an accuracy rate of ~94%. Our market research capabilities have been written as a case study in Harvard Business School. We strive to constantly delight our clients with accurate insights that demonstrate our hold over the nation’s pulse, particularly rural communities.
What distinguishes us from our peers is the unmatched scale. Reaching over 737 districts, physically & digitally, our network provides a comprehensive access to India’s diverse consumer. We have some of India’s largest corporations, state governments as well as Union Government in its clientele and offers a repertoire of research related services, including consumer insights, product validation, market segmentation, on-ground brand activation, personalized media solutions, product sampling and micro marketing and advertising.
With a track record spanning 25 years, we are at an inflection point, as we continue to expand our portfolio of service offerings of consumer insights to corporations, backed by a robust digitally enabled platform as part of our big, audacious Mission Himalaya - Unchi Udaan- roadmap – a vision to connect and resolve problems of over 250 million Indian households.
We invite you to apply with us if you wish to build your career by way of building our nation. Email your resumes at [email protected].
Top Benefits
- Competitive Salary
- Benefits Package
- Opportunity to Work in a Dynamic and Growing Company
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