Team Lead, Resident Advocates - AVCM 3rd Shift #2

Job DetailsJob Location: Avivo Village Central - 3100 1st St S - St Cloud, MN 56301Position Type: Full TimeEducation Level: High School Diploma/GEDSalary Range: $30.86 - $38.34 HourlyJob Shift: OvernightsJob Category: Housing Support ServicesDo you know, you have the power to change the course of someone’s life?

Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.

Help Launch Avivo Village Central Minnesota

Be Part of the Founding Team

Opening in Fall 2026, Avivo Village Central Minnesota is bringing Avivo's innovative approach to ending homelessness to St. Cloud.

As a Team Lead, Resident Advocates, you'll help launch a brand-new program, lead and support front-line staff, conduct resident intakes, and create a safe, welcoming environment where residents can work toward housing stability and long-term success.

Founding Team Opportunity: Help shape the culture, operations, and participant experience of Avivo Village Central Minnesota from day one.

Schedule Requirement: This position is scheduled to work 3rd Shift (10:00 PM-6:30 AM) on Thursday, Friday, Saturday, and Sunday. Applicants must be able to work this schedule.

Why Candidates Love Avivo: Full-time pay and benefits with a 32-hour work week.

What You'll Do

Lead and provide work direction to Resident Advocates during assigned shifts
Coach, train, and support staff while fostering a culture of accountability, teamwork, and excellence
Conduct resident intakes, complete eligibility and admission paperwork, and help create a welcoming experience for new residents
Ensure a safe, welcoming, and person-centered environment for residents and staff
Respond to participant concerns, emergencies, and crisis situations using de-escalation and problem-solving skills
Support admissions, participant transitions, and day-to-day shelter operations
Maintain accurate participant records, housing documentation, and reporting requirements
Collaborate with program leadership and community partners to support positive participant outcomes
Support Housing First, Wellness & Safety, Motivational Interviewing, and Trauma-Informed Care practices throughout the program
Monitor program operations and identify opportunities to strengthen services, quality, and participant outcomes

QualificationsWhat You Bring

High school diploma or GED required
Minimum of three years of experience providing direct services in housing, homelessness services, behavioral health, human services, or a related field
Minimum of one year of formal or informal leadership experience, including team lead experience, mentoring, coaching, supervision of interns or volunteers, or similar responsibilities
Experience supporting individuals experiencing homelessness, mental health challenges, substance use disorders, or other complex barriers
Experience providing or supporting culturally responsive, trauma-informed, recovery-oriented, or Wellness & Safety-focused services
Strong leadership, communication, and problem-solving skills
Ability to remain calm and make sound decisions during crisis situations
Experience using electronic health records and documentation systems
Strong organizational skills and ability to manage competing priorities
Commitment to Housing First, Wellness & Safety, and person-centered services
Valid driver's license, proof of insurance, and reliable transportation

What We Offer

32-hour full-time work week
Medical Health plan
Health Savings Account (HSA)
Nice Healthcare: offers chat, video visits and in-home primary care visits
Dental plan
Dependent Care Flexible Spending Account (FSA)
Basic Life/AD&D & Voluntary Life/AD&D
Long term disability
Option to purchase critical illness, accident insurance and short-term disability
401(k) Plan
10 Paid holidays & generous PTO

How to Apply

Submit your application online through Avivo’s Careers page at Avivomn.org. Qualified candidates will be contacted for next steps. Early applications encouraged as interviews are conducted on a rolling basis.

Make a Difference with Avivo.

Avivo will begin participating in E-Verify effective July 1, 2025.

Avivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.