Coordinator, People

Coordinator, People

Location: Wellington

At the Civil Aviation Authority, we don’t just keep New Zealand’s skies safe and secure, we help shape the future of aviation. 

• Jump-start your HR career with hands-on experience across the full employee lifecycle.
• Bring your curiosity and initiative to solve problems, improve processes, and make things happen
• Be part of something bigger in an organisation with a purpose that truly matters.

About the role

Are you early in your HR career and looking for a role where no two days are the same?

Do you enjoy solving problems, finding answers, improving processes, and helping people navigate challenges?

We're looking for a Coordinator, People to join our People Services team and play a key role in delivering a responsive, people-centred HR service across the organisation.

As the first point of contact for HR queries, you'll be the person who helps leaders and employees find the right answers, navigate people processes, and access support when they need it.

You'll get exposure to the full employee lifecycle, including:

• Providing day-to-day HR advice and support through our AskHR service
• Coordinating recruitment, onboarding, employment changes, and offboarding activities
• Preparing employment documentation and maintaining employee records
• Supporting leaders with people processes and self-service tools
• Troubleshooting queries, researching solutions, and escalating complex matters when needed
• Contributing to HR projects and continuous improvement initiatives
• Helping ensure our systems, documentation, and processes are accurate, efficient, and fit for purpose

This is an excellent opportunity to build broad HR experience while learning from experienced People and Capability professionals.

The salary band for this role is $65 340 to $79 560. Starting salaries are based on knowledge, skills and experience the successful candidate brings to the role, as well as internal relativities.

For more information on the role please view the position description.

What You’ll Bring

You'll thrive in this role if you:

• Have a qualification in Human Resources or some experience in an HR, recruitment, administration, or customer service environment
• Enjoy working through problems and finding practical solutions
• Use initiative and take ownership of your work
• Have strong attention to detail and excellent organisational skills
• Are comfortable juggling competing priorities and deadlines
• Communicate clearly and can explain information in a way others understand
• Enjoy building positive relationships with a wide range of people
• Are curious, adaptable, and motivated to learn
• Understand the importance of confidentiality and good judgemen

About us

The Civil Aviation Authority (CAA) is New Zealand’s aviation safety and security regulator. We play a critical role in protecting the travelling public, supporting the aviation sector, and strengthening New Zealand’s international reputation.

Our vision is simple and powerful: A safe and secure aviation system – so people are safe, and feel safe when they fly.

Our values: Professionalism, Respect, Integrity, Transparency, and Collaboration guide everything we do. We’re committed to diversity, inclusion, and creating a workplace where everyone feels safe, valued, and empowered to contribute.

Why Join Us?

• 5 weeks annual leave, with an additional 2 days after five years of continuous service
• Sick leave entitlements from Day 1, and 10 days Domestic Leave annually
• Matching KiwiSaver contributions up to 4%
• Vision assistance
• Flu Vaccinations
• Employee Assistance Programme

Ready to Apply?

Whether you're a recent graduate with some practical experience, or you've already started your HR journey and are ready for your next challenge, we'd love to hear from you.

Apply directly by completing the online application form and attaching your CV and cover letter. Your cover letter will be a key part of our assessment process, so please highlight how your experience relates to the skills required for this role. Please note emailed applications will not be considered.

We want to ensure accessibility needs are well supported, so the recruitment process is fair and equitable for all. Please let us know if there is any additional support we can provide to ensure the recruitment process is fully accessible to you.

If you have any questions about the role or application process, contact Patrice Wilkin on [email protected]

Applications close: Friday 21/08/2026.

Please be aware that we will start reviewing and shortlisting applications as they come in. We encourage early applications, as the advertisement may close sooner than stated.