Billing Associate - International (1852)

Job DetailsJob Location: Avfuel Corp - Ann Arbor, MI 48108Position Type: Full TimeEducation Level: High School/GED EquivalentJob Shift: DayDuties/Responsibilities:

Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements
Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues
Meet strict daily deadlines while ensuring accuracy and excellent customer experience
Promptly communicate issues, concerns, or discrepancies to the Billing manager and sales team members to support timely resolution
Other special projects and duties as assigned
The standard hours for this position are Monday through Friday, between 8:00 a.m. and 5:00 p.m. There may be flexibility for a later start time of 8:30 or 9:00 a.m., with a corresponding adjustment to the end of the workday
This position may also require participation in a rotating holiday coverage schedule

QualificationsRequired Skills/Abilities

Strong attention to detail and accuracy is essential for success in this role
Strong communication skills both verbal and written
Exceptional multitasking skills with the ability to effectively manage competing priorities
Ability to problem solve independently
Excellent organizational skills
Positive, collaborative attitude with a willingness to contribute as a team player.

Education and Experience

High School Diploma or equivalent required
Associate degree in Accounting, Business Administration, Finance, or a related field preferred; equivalent relevant work experience will also be considered
1 - 2 years of experience in accounting, billing, bookkeeping, or a related function preferred
Minimum of 2 years of customer service experience preferred
Experience working in a fast-paced, detail-oriented office environment is a plus

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to access and navigate each department at the organization's facilities.