VP & Senior Trust Officer

Cetera Trust Company (CTC) is an affiliate of Cetera Financial Group, a premier wealth advisory organization specializing in providing financial services.  A key component of this role is developing strong working relationships with the financial professionals who partner with Cetera Trust to service their mutual clients and stakeholders. The Senior Trust Officer (STO) fulfills the administrative duties and responsibilities for assigned accounts while delivering professional, personalized service. Additionally, the Senior Trust Officer is responsible for managing relationships with clients, beneficiaries, financial advisors, centers of influence, and other Cetera associates.  

Success is defined primarily through maintaining the highest levels of client service and competent trust administration according to the trust documents, best practices, and applicable laws and regulations. There is also a principal focus on client acquisition, retention, and growing the overall business, where the Senior Trust Officer will spend a portion of their time educating and training Cetera advisors on the advantages of working with Cetera Trust, using a directed trust model. 

 

What You'll Do:

• Develop and strengthen personalized, professional relationships with CTC clients and financial advisors.
• Administer trust accounts according to trust documents and relevant state and federal law, including the management of distributions, annual reviews and general oversight of the trust broadly. 
• Review and facilitate new business development. Obtain information necessary to analyze factors to establish accounts, request due diligence of assets, and be familiar with the authorized parties to make a recommendation for account acceptance. Participate in new client or financial advisor meetings during the new business process. 
• Onboard new accounts by establishing personal relationships, performing initial account reviews, and proposals.
• Work closely with the CTC new business development team on individual cases and broader product strategies.
• Deliver excellent client experiences in partnership with the client advisor, trust administration, new business, operations, and compliance teams.
• Oversee activities of tax accounting regarding individual and fiduciary tax planning and tax return preparation.
• Participate in the development and launch of new products and platforms such as a Directed Trust option.

 

What You Need to Have:

• Bachelor’s degree or CTFA designation

• A minimum of 10 years of applicable and relevant experience in trust administration. 

• Demonstrated proficiency serving in a trust officer capacity and deep familiarity with applicable trust administration rules and regulations.

• Demonstrated working knowledge of applicable trust administrative policies and procedures

• Strong organizational skills, attention to detail, and analytical abilities. 

• Effective problem-solving and decision-making abilities while working independently and as part of a team. 

• Strong communication skills, to effectively educate others on the role of a trustee, and how a Directed Trust model works with external advisors.

• Good working knowledge on being able to identify the positive and negative attributes of a trust and the resultant responsibilities of the trustee. 

• Experienced in the Microsoft Suite of applications: Excel, Word, Outlook, SharePoint, and Access.  

• Knowledge of trust reporting software such as SEI SWP, SAP Business Objects, other trust accounting systems, and trading platforms. 

• Excellent customer service skills to maintain positive client and inter-department relationships. 

• Ability to recognize and troubleshoot problematic trustee/beneficiary relationships, with the ability to address issues proactively

• Serve as a mentor and educator for other trust officers within CTC

 

Travel Requirements: Up to (5%)

 

Compensation: 

The base salary range for this role is $102-142,000, plus a competitive performance-based bonus. Base salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Salary range may also differ significantly due to geography and cost of labor considerations.

 

About Us

What we give you in return:

Not many teams can say that they support people’s dreams coming to life. We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:

• Inclusive health, dental, vision, and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
• Easy access to mental health benefits to meet our team members and their families where they are.
• 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
• 401(k) savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
• Paid parental leave to support all team members with birth, adoption, and fostering.
• Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
• Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.
• Paid caregiver leave to provide time away from work when caring for an ill or recovering family member.
• Additional benefits such as an Employee Assistance Program (EAP), identity theft protection (LifeLock), pet insurance, and other voluntary benefits to provide extra peace of mind

About Cetera

Cetera Financial Group® (Cetera) is a leading network of independent retail broker-dealers and registered investment advisers empowering the delivery of objective financial advice to individuals, families, and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is one of the largest independent financial advisor networks in the nation and a leading provider of retail services to the investment programs of banks and credit unions.

Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support, and innovative technology.

Cetera Financial Group (Cetera) is a network of independent retail firms, including those that are members of FINRA/SIPC: Cetera Advisors LLC; Cetera Wealth Services, LLC (formerly known as Cetera Advisor Networks); Cetera Investment Services LLC (marketed as Cetera Financial Institutions or Cetera Investors); and Cetera Financial Specialists LLC. Entities registered as investment advisers with the Securities and Exchange Commission include Cetera Investment Management LLC and Cetera Investment Advisers LLC. Cetera's principal office is located at 655 W. Broadway, 11th Floor, San Diego, CA 92101. Avantax Planning Partners, Inc. is an SEC registered investment adviser within the Aretec Group, Inc. (dba Cetera Holdings, an affiliate of Cetera). All the referenced entities are under common ownership.

Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.

Agencies please note: this recruitment assignment is being managed directly by Cetera’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.

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