Microsoft Dynamics 365 CRM Engineer

AuxoAI partners with Fortune 500-scale enterprises to design and deploy Agentic AI systems that drive measurable outcomes—from data modernization to deployed functional products. AuxoAI enables the creation of AI-first enterprises with productized solutions, AI first engineering, and forward deployed experts. 

We are seeking a mid-level Microsoft Dynamics 365 CRM Engineer with strong experience in Dynamics 365 Sales and Customer Service Hub, along with hands-on expertise in the Power Platform. The ideal candidate will be proficient in customization, configuration, and development using C# and .NET, and capable of delivering scalable CRM solutions aligned with business needs.

Key Responsibilities

• Design, develop, and maintain solutions within Microsoft Dynamics 365 CRM (Sales & Customer Service Hub)
  
• Customize and configure CRM entities, forms, views, business rules, and workflows
  
• Develop plugins, custom workflows, and integrations using C# and .NET
  
• Build and extend solutions using Power Platform components:
  
• Power Apps (Model-driven apps)
  
• Power Pages
  
• Power Automate
  
• Integrate Dynamics 365 with external systems and APIs
  
• Participate in solution design discussions and provide technical recommendations
  
• Troubleshoot, debug, and optimize CRM applications
  
• Support deployment activities and manage solutions across environments
  
• Collaborate with functional teams to translate business requirements into technical solutions
  

Required Skills & Qualifications

• 4–7 years of experience working with Microsoft Dynamics 365 CRM
  
• Strong experience with:
  
• Dynamics 365 Sales
  
• Customer Service Hub
  
• Proficiency in:
  
• C#, .NET, and plugin development
  
• Web services, APIs, and integrations
  
• Hands-on experience with Power Platform:
  
• Power Apps
  
• Power Automate
  
• Power Pages
  
• Experience with Dataverse and CRM data modeling
  
• Knowledge of solution management and deployment best practices
  
• Familiarity with JavaScript and HTML for CRM form customization
  
• Strong problem-solving and analytical skills
  

Nice to Have

• Experience with HubSpot CRM
  
• Exposure to Dynamics 365 Finance & Operations (FnO)
  
• Knowledge of Azure services (Functions, Logic Apps, Service Bus)
  
• Experience with CI/CD pipelines (Azure DevOps)
  
• Microsoft certifications (e.g., PL-200, PL-400, MB-210, MB-230)