3PL Account Manager

Graz, Austria · Remote ok

About this role

AutoStore™ holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That’s how we help brands exceed customer expectations.  
  
We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry’s most complex needs. With AutoStore™, brands gain speed, efficiency, and improved workplaces. And much more floor space.  
  
AutoStore – moving things forward. 

THE ROLE:

The 3PL Account Manager will be responsible for driving AutoStore’s growth within the Third-Party Logistics (3PL) channel a strategic lever in accelerating AutoStore’s growth ambitions.

This role is centred on managing and developing a portfolio of high-potential 3PL accounts based on the AutoStore strategy, deepening long-term consultative partnerships, and capturing share from competing technologies through a targeted, go-to-market approach.

The candidate will have a strong track record in sales and account management, ideally within logistics, supply chain, or warehouse automation. Outstanding communication and organizational skills, and the ability to influence stakeholders at all levels, from warehouse operations to C-suite leadership.

This role requires a highly proactive, strategic thinker who can engage senior decision-makers within global and regional 3PLs, navigate complex partner-led RFP cycles, and convert opportunities into long-term value for AutoStore, the 3PL partner, and their end customers.

KEY RESPONSIBILITIES:

The 3PL Account Manager will contribute to business success through four core focus areas:

  • Account Management & Strategic Partnerships

  • Segment-Specific Sales and Advisory

  • Pipeline Development and Expansion

  • Cross-Functional Collaboration & Team Leadership

These areas are integrated in the day-to-day work and are geared toward growing AutoStore’s footprint within assigned 3PL accounts:

  • Serve as the primary point of contact for 3PL accounts spanning the Strategic & Enterprise, Mid-Market, and Breadth segments.

  • Drive AutoStore’s strategic initiatives through the 3PL accounts in EMEA, translating regional priorities into committed sites and measurable pipeline growth.

  • Build and deepen long-term, consultative relationships with key stakeholders from warehouse operations and solution design to executive leadership within each 3PL.

  • Work in close collaboration and coordination with the World Wide Sales (WWS) organisation, build and lead a cross-functional 3PL account team spanning Management, Solutions, Customer Success, Product, and Marketing to deliver a joined-up partner experience.

  • Develop and execute joint growth plans and detailed account plans with committed-site targets, revenue goals, expansion strategies, and risk mitigation.

  • Position AutoStore competitively against competitive technologies using segment-specific value propositions and “winning solutions” for priority verticals.

  • Engage 3PL end customers early and proactively  pre-RFP and accelerate RFP conversion.

  • Driving the successful onboarding and operational integration of new 3PL accounts.

  • Establish and maintain a structured engagement cadence with each 3PL, including:

    • Regular pipeline and forecast calls to review and advance active opportunities

    • Regular product and innovation updates

    • Regular workshops with the 3PL management and solutions teams

    • Regular top-to-top executive meetings

    • Regular reference-site visits

    • Voice-of-the-Customer and Customer Advisory Board participation

    • Invitations to AutoStore events and tradeshows

    • Presence at the 3PLs main industry conferences

  • Maintain in-depth knowledge of the 3PL market, competitive landscape, customer verticals, and regional dynamics.

QUALIFICATIONS

  • Bachelor’s degree or equivalent experience required; an advanced degree is a plus.

  • At least five years of experience in enterprise sales, key account management, or strategic business development — ideally within 3PL, logistics, supply chain, or warehouse automation.

  • Demonstrated ability to manage and grow complex, multi-stakeholder 3PL or enterprise relationships with measurable outcomes (pipeline growth, committed sites, partnership expansion).

  • Working knowledge of warehouse automation technologies and the competitive landscape.

  • Strong strategic thinking, analytical, and problem-solving ability, including comfort navigating partner-led RFP processes and evolving commercial models.

  • Excellent verbal and written communication skills in English and German; additional language skills are a plus.

  • Comfortable working in a dynamic, matrixed environment with shifting priorities and complex customer needs.

  • Proven ability to collaborate across functions and operate with a team-oriented mindset.

Location: This role can be based in Graz, Ulm or remote in Austria or Germany

We offer:  

  • A Collaborative & Inclusive Culture where we celebrate and value everyone’s contributions, encouraging diverse perspectives in decision-making. 

  • Work-Life Balance & Well-being: We offer 1 hour per week of paid exercise, prioritizing your mental and physical well-being. 

  • A Creative and Safe Workplace by joining a company experiencing rapid growth, with the stability of being Norway’s first unicorn listed on the Oslo Stock Exchange. 

  • International and Supportive Environment within a Norwegian multinational that values collaboration and innovation with a structured onboarding plan and career opportunities within the company 

Application deadline: August 29, 2026. Please note that we review applications continuously —if this opportunity excites you, we encourage you to apply as early as possible! All inquiries are treated confidentially. 

AutoStore does not accept agency resumes or assistance for this role. Please do not forward resumes to our job's alias or AutoStore employees. AutoStore is not responsible for any fees related to unsolicited resumes. This policy should be respected. 

Company at a glance

AutoStore™ holds a simple yet powerful vision: to store and move things for everyone, everywhere.

Founded in Norway in 1995, we've grown from a bold idea into a global technology company pioneering warehouse automation and intelligent fulfillment. Today, nearly 1,950 AutoStore systems operate across more than 60 countries, helping businesses maximize space, improve performance, and stay ready for whatever comes next.
What started as a breakthrough in storage density has evolved into something much bigger. By combining robotics, software, cloud technology, data, and AI, we help organizations create fulfillment operations that are more efficient, more resilient, and more adaptable to changing demand.

Our cube-based automated storage and retrieval system eliminates wasted space while enabling faster, more accurate order fulfillment. Built to scale and designed for flexibility, our technology works seamlessly with existing warehouse ecosystems and grows alongside our customers.

As we continue to innovate, we're expanding beyond automation into Intelligent Fulfillment. Through platforms like CubeVerse™ and AutoStore Intelligence™, we're connecting automation, software, and AI to help businesses unlock new levels of performance, visibility, and operational insight.

We continue to grow as a global community of employees, partners, customers, suppliers, and connected technologies. By listening closely to that community, we develop solutions that solve real-world challenges and create lasting value.

Because automation should do more than move products. It should help people work smarter, businesses grow faster, and supply chains become more resilient.

AutoStore™. Moving things forward.

Founded1995
Team Size1,001-5,000 employees
WorkspaceRemote ok
IndustryIndustrial Automation
Location
Graz, Styria, Austria

Top Benefits

  • Collaborative & Inclusive Culture
  • Paid Exercise (1 hour per week)
  • Mental and Physical Well-being Support
  • Career Opportunities
  • Structured Onboarding Plan

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