Customer Quality Engineer
About this role
We are looking for a Customer Quality Engineer to serve as the key quality liaison between our organization and customers, ensuring rapid issue resolution, driving continuous improvement, and delivering world-class quality performance.
What You'll Do
Act as the primary quality contact for customers, managing complaints, quality concerns, and customer-specific requirements.
Lead structured problem-solving activities, driving root cause analysis and corrective actions to ensure timely and effective issue resolution.
Monitor quality performance metrics and collaborate with cross-functional teams to implement continuous improvement initiatives that enhance customer satisfaction.
What We're Looking ForBachelor's Degree in Engineering with experience in Quality Engineering or Customer Quality within an automotive manufacturing environment.
Strong knowledge of problem-solving methodologies (8D, PDCA, Root Cause Analysis) and customer-specific quality requirements.
Experience interacting directly with customers and advanced English proficiency.
We will be more than glad to chat with you about your experience and your career goals.
In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.
More lives saved – more life lived!
Company at a glance
Autoliv, Inc. is the worldwide leader in automotive safety systems. We develop, manufacture, and market protective systems, such as airbags, seatbelts, and steering wheels—for all major automotive manufacturers in the world, as well as safety solutions for mobility and commercial vehicles. Our products save approximately 40,000 lives and reduce around 600,000 injuries each year.
Our ~64,000 employees in 25 countries are passionate about our vision of Saving More Lives, and quality is at the heart of everything we do. We operate 13 technical centers with 20 test tracks globally. In the world of automotive occupant safety, we were the first to introduce the two- and three-point seatbelt system and airbags for front and side impacts. We were also the first to launch pyrotechnic belt pretensioners and pedestrian protection systems.
Autoliv, Inc. is a publicly traded Delaware U.S. corporation with its headquarters in Stockholm, Sweden. The shares are listed on the New York Stock Exchange (NYSE: ALV) and the Swedish Depository Receipts on Nasdaq Stockholm (ALIV sdb). For more information, visit www.autoliv.com.
Top Benefits
- Training and development programs
- Leadership development
- Technical competency training
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?