Automotive Parts Specialist ~ Green Bay, WI
About this role
Job DetailsLevel: ExperiencedJob Location: Bumper to Bumper Green Bay - Green Bay, WI 54303Position Type: Full TimeJob Shift: DayJob Category: SalesCall Center Automotive Parts Specialist - Full Time
Drive your future at Auto-Wares Group of Companies as a Full-Time Call Center
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Automotive Parts Specialist!
Join our team as a Full-Time Call Center Sales Representative! We are looking for a dependable, customer-focused individual eager to grow in a fast-paced environment. This position offers hands-on experience, professional development opportunities, and the chance to support our mission of delivering top-notch service with every customer interaction.
Key Responsibilities
Serve as the voice of our company by creating positive experiences with every phone call.
Provide efficient, accurate, and customer-focused assistance for all incoming calls.
Support customers by identifying the correct automotive parts, offering product options, and finalizing sales over the phone.
Develop a strong understanding of the parts, services, and solutions we provide.
Uphold our Never Say No values by offering all available product options and solutions.
Process orders, returns, and inquiries accurately within our systems.
Collaborate with team members to ensure smooth daily call center operations.
Maintain professionalism, accuracy, and a high level of product knowledge in every interaction.
The Perks
Competitive Pay with opportunities for performance-based bonuses.
Paid Time Off and Paid Holidays.
Comprehensive Benefits including health, dental, vision, employee assistance programs, and 401k with company match.
Employee Discounts on a wide range of products and services such as cell phone plans, hotel stays, and more.
Education Support including tuition reimbursement, scholarship opportunities, and tuition discounts through our partnership with Northwood University.
Who We Are
Auto-Wares Group of Companies operates across Michigan, Illinois, Indiana, Ohio, Wisconsin, and Kentucky.
Founded in 1976 in Grand Rapids, MI, we have grown into a leading distribution network specializing in extensive inventory, product expertise, and full-service programs.
We proudly support 500+ Auto Parts Stores, 700+ Certified Service Centers, and 36,000+ wholesale accounts throughout the Midwest.
We put people at the heart of everything we do—customers, vendors, and employees are all part of our extended family.
Automotive Parts Specialist ~ Green Bay, WIJob Requirements:
Previous 3 years experience in automotive field.
Customer focused with strong communication skills.
Must be at least 18 years of Age
Valid Driver’s License
o No major violations
o No more than two moving violations in the past 3 years if over 25 years of age, in the past 5 years if under 25 years of age
o No more than one at-fault accident
Must be able to comply with all physical requirements of position including a preemployment background check and drug test.
Able to lift and Carry up to 50 Pounds with Both Arms.
Company at a glance
Auto-Wares Group of Companies is in the automotive parts distribution business. Built as an automotive aftermarket company, headquartered in Grand Rapids, Michigan they have been providing a complete parts offering since 1976. Auto-Wares is made up of a Group of Companies all providing specialization in inventory, product knowledge, and programs. Our specialty companies include:
- Battery Specialists - batteries for automotive, marine, motorcycle and ATV applications
- Foreign Parts Specialists - original equipment (OE) quality replacement automotive parts for import cars.
- Auto Paint - complete paint, body and equipment supplier
- Auto Performance - Want to go fast or look good? Auto Performance has everything you will ever need
- Auto-Wares Tool Company - complete tool and equipment specialty company
- Computer Systems
- A-1 Truck and Heavy Duty
- AWI-OE - Original Equipment Parts
Auto-Wares is a full-service, full-line, full-program supplier who believes in honesty and integrity in all our business dealings. We always treat customers, employees, and vendors all like friends and business partners.
Top Benefits
- Competitive pay
- Performance-based bonuses
- Paid time off
- Paid holidays
- Health insurance
- Dental insurance
- Vision insurance
- Employee assistance programs
- 401k with company match
- Employee discounts
- Tuition reimbursement
- Scholarship opportunities
- Tuition discounts
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