Sr. Systems Engineer (Internal Support)
About this role
Title: Sr. Systems Engineer (Internal Support)
Reports to: Internal Support Manager
Department: Internal Support
Location/Type: Manila, PH- Remote
Type: Full Time
About Atlas Technica
Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our core values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!
Position Overview
We are seeking a Sr. Internal Support (IS) Senior Engineer to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities.
You will be working with the Atlas internal infrastructure team to support internal systems, including Azure AVD, Endpoint infrastructure, Entra ID, Intune, MS Defender, and Atlas’ VOIP system.
Responsibilities:
- Minimum 10 years of IT experience/administration
- Strong verbal and written communication skills
- Advanced PowerShell skills including scripting
- End User Support / Desktop Support: Windows 10/11, Microsoft Office, desktop, and mobile device troubleshooting
- Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Entra ID)
- Systems Administration: knowledge of Windows Server 2019/2022 including Active Directory, Group Policy, and Domain Controllers
- Support/use of ConnectWise Manage and Screen Connect
- Experience in data and platform migrations; e.g., Email security migration, VOIP migration, on-prem/hybrid to cloud migrations
- Experience taking projects/deployments from proof-of-concept to production
Desirable Qualities:
- Experience working in an MSP environment
- Administration and use of RMM agents/tools
- Exposure to/ability to support workloads in Azure or AWS
- Experience with vendors such as Monday.com, Atlassian, AFI, Mimecast, and 1Password
- Experience with Azure Virtual Desktop
- Experience with cybersecurity solutions such as Cavelo, ThreatLocker, and MS Defender
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Company at a glance
Atlas Technica was founded in 2016 with two main goals: to provide the best customer service experience possible for our clients, and to use best-in-class public cloud technology to do so. There is a clear need among alternative investment firms for an IT provider that will put service first. Atlas Technica’s mission is to shoulder the burden of IT management, user support, and cybersecurity compliance so you don’t have to.
Top Benefits
- Competitive Salary
- Comprehensive Benefits
- Professional And Career Development
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